Sr. Director Product - Back of House & Menu Management

The Subway HR Team•Shelton, CT

About The Position

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Sr. Director, Product - Menu. Ready to build what’s next with one of the world’s most iconic brands? At Subway, we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it. We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in. We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what’s next. Our Sr. Director, Product will build the next generation of menu management, pricing, and offers across our 20,000+ restaurants and markets worldwide. This is a role for someone who thinks in systems, leads with conviction, and gets energy from solving hard problems at scale.

Requirements

9+ years of product management experience, including ownership of complex platform or infrastructure products.
Demonstrated ownership: you treat problems as yours until they’re solved.
Technical fluency: you earn engineering trust by engaging in the details, not just the requirements document.
An AI-first mindset and genuine excitement about what automation unlocks for users, operators, and the business.
Ability to write clearly and influence without authority. You build alignment through strong thinking, not org chart.
Experience leading and developing high-performing, empowered product teams.

Nice To Haves

Experience in restaurant technology / QSR / franchise environments.

Responsibilities

Own the vision, strategy, and roadmap for menu management. Define what gets built, why it matters, and how it scales.
Drive high-velocity execution alongside our engineering team, balancing strong product instincts with data-driven decision making.
Build deep user empathy. Spend time with operators to understand real problems before reaching for solutions.
Use metrics to inform your point of view, run experiments to validate it, and measure what moves the needle.
Leverage AI tools to accelerate discovery, sharpen your thinking, and explore what’s possible. Then make it happen.