Sr. Director of Information Technology & Security

Meyer • Vallejo, CA

7d • $165,000 - $220,000 • Hybrid

About The Position

The Senior Director of Information Technology will be responsible for managing the whole IT department, defining and implementing leading company’s IT strategy, overseeing internal IT infrastructure, evaluating on-premise and cloud solutions, and working closely with other departments to enable Meyer to further its mission. In addition, the Senior IT Director will lead a team responsible for delivering the optimal secure and cloud-oriented infrastructure and related user support across all Meyer U.S. offices and divisions.

Requirements

• 7-10+ years of progressive IT professional experience, including at least three-five years at a management level with comparable staff and budget responsibilities.
• Bachelor’s degree in Information Systems, Computer Science, or related quantitative field is strongly preferred.
• Must have a proven ability to lead a team of twenty people and provide coaching and training to support all areas of IT, including the ability to prioritize and manage projects.
• Proven experience in IT infrastructure strategic planning, delivery, project management, and policy development.
• Ability to organize and project manage multiple implementations
• Proven experience leading support services and customer-service-oriented teams.
• Proven experience working with third-party vendors and managed services.
• Proven experience leading solid and collaborative teams.
• Experience managing technology across multiple Divisions and Subsidiaries.

Responsibilities

• Provide strategic thinking and leadership of Meyer’s IT function, including defining the roadmap, engaging in cross-organization priority initiatives, managing a $2M+ non-personnel budget, and ensuring successful delivery of IT solutions.
• Lead the overall IT strategy, AI Implementation, systems architecture, and data management.
• Lead strategy, roadmap, and upgrades related to NetSuite ERP system, Manhattan (WMS), and critical infrastructure systems.
• Select and deploy solutions for back-office operations, including those supporting HR, finance, program tracking, and time management.
• Lead a customer-first help desk service that provides IT support and access to onboarding and training resources where available.
• Manage cloud infrastructure behind the web, mobile, business, and data applications and services, and oversee remaining migrations to cloud services.
• Manage the lifecycle of devices and other technology assets from the rollout, ongoing asset inventory management, upgrades, and deprecation.
• Implement and support access and collaboration tools and services such as Google, Slack, Zoom, and all audio/video/VOIP infrastructure.
• Ensure IT subject matter expertise on Mac/PC/mobile devices, network and firewall devices, Wi-Fi access points, printers, and other relevant hardware.
• Lead security operations and disaster recovery programs, working with external parties. Must have strong cyber-security experience.
• Lead customer service software implementation of Kustomer, Zoom Contact Center, and Loop.
• Must have experience with the selection and implementation of NetSuite.
• Recruit, develop, and oversee a team of network and system administrators, business analysts, and other critical IT staff and managers.
• Work with key stakeholders to evaluate, select, onboard, and oversee third-party vendors.
• Partner with leaders of the Meyer network across divisions to provide field-specific solutions and services to those physical locations, including point-of-sale and other customer-facing technology solutions.
• Collaborate with the Engineering team to implement and maintain custom standalone or enterprise platform applications and integrations, when appropriate.
• Collaborate with the Digital Products team to manage robust and reliable infrastructure hosting web and mobile applications, with uptime monitoring and well-defined incident response processes.
• Collaborate with Data & Analytics team to manage cloud infrastructure for data warehousing, NSPB, NSAW, Power BI, data science, reporting, and analysis, with appropriate security and data governance mechanisms.

Benefits

• Medical, Dental and Vision
• Company Paid Life Insurance
• Flexible Spending Account
• 401(k) with a 6% match (4% vested immediately, remaining 2% vested over a four-year period)
• Generous Paid Time Off
• 8 Sick Days per year, with rollover
• 12 Holidays, plus two Floating Holidays per year
• Paid Parental Leave
• Hybrid Work Schedule
• Dog Friendly Workplace
• Tuition Assistance Program
• Adoption/Infertility Benefits
• Wellness Programs, including a Gym Subsidy
• Generous Product Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Director