Sr Director Merchandising

Sally Beauty Holdings•Plano, TX
•Hybrid

About The Position

Provides senior leadership for a progressively broad merchandising scope, leading teams of merchants responsible for building customer-focused, trend-right assortments that drive sales, margin, inventory productivity, and category growth across channels. Sets strategic direction across buying, product selection, pricing, promotions, vendor partnerships, and lifecycle management while advancing process improvement, cross-functional alignment, and special projects that strengthen execution, simplify ways of working, and deliver a compelling Sally customer experience. This position is a hybrid role reporting to our support center at Legacy West in Plano Texas.

Requirements

  • 2+ years of progressive experience in retail merchandising, buying, category management, product development, or related retail environment preferred.
  • 7+ years of leadership experience, including leading merchant teams and developing merchant leaders.
  • Proven ability to set assortment and category strategy across a broad scope of business, with accountability for sales, margin, inventory productivity, open-to-buy, and category growth.
  • Strong understanding of retail buying processes, including assortment planning, open-to-buy, receipt planning, pricing, promotions, product lifecycle management, vendor partnerships, and branded/private label development.
  • Demonstrated ability to lead cross-functional initiatives, process improvements, and special projects that improve execution, simplify ways of working, and support business priorities.
  • Strong financial acumen with the ability to use data, customer insights, and performance trends to guide business decisions and influence outcomes.
  • Strong leadership, communication, and influencing skills with the ability to work effectively across senior leaders, merchant teams, cross-functional partners, and vendors.
  • Proficient in Microsoft Office with strong Excel skills; experience with PIM, Smartsheet, open-to-buy tools, and merchandising systems preferred.

Nice To Haves

  • Bachelor’s degree in Business, Merchandising, Marketing, Supply Chain, or related field preferred.

Responsibilities

  • Provide senior leadership to merchant teams, setting clear direction across category strategies, business priorities, and financial goals.
  • Develop merchant leaders, strengthen team capability, remove barriers, and build a high-performing culture focused on accountability, collaboration, customer relevance, and continuous improvement.
  • Set the strategic direction for customer-focused assortment and category plans across assigned areas of responsibility.
  • Guide merchant teams in translating customer needs, market trends, competitive insights, financial targets, and growth opportunities into relevant, differentiated assortments that support sales, margin, inventory productivity, and a consistent Sally experience across store and digital channels.
  • Lead cross-functional alignment with Planning & Allocation, Marketing, Ecommerce, Store Operations, Merch Finance, Product Development, Visual Merchandising, and vendor partners to ensure category strategies are executed with clarity, speed, and accountability.
  • Influence priorities, resolve barriers, manage risks, and support process improvements and special projects that strengthen launch execution, promotional planning, lifecycle management, and the overall Sally customer experience.
  • Provide senior-level ownership of business performance across assigned categories, including sales, margin, inventory health, turns, open-to-buy, and SKU productivity.
  • Use data, customer insights, and financial performance to guide merchant teams, identify risks and opportunities, shape corrective actions, and ensure category strategies deliver against business goals.
  • Lead merchant teams in identifying emerging trends, customer needs, assortment white space, and new growth opportunities across assigned businesses.
  • Translate market, vendor, competitive, and performance insights into strategic recommendations, innovation ideas, and special projects that strengthen Sally’s assortment relevance and customer experience.
  • Provide senior guidance on vendor and brand partnerships to support innovation, exclusivity, cost and margin improvement, supply continuity, education, promotional support, and long-term category growth.
  • Ensure merchant teams build productive partnerships that align with Sally’s customer, financial, and brand priorities.
  • Lead merchant partnership with Merch Finance and Planning & Allocation to support open-to-buy, receipt planning, budgeting, forecasting, and key financial deliverables.
  • Use financial insights to guide smart buying decisions, improve planning discipline, support process improvements, and enable strong category execution.

Benefits

  • medical
  • dental
  • vision
  • life Insurance
  • paid vacation and sick days
  • paid holidays
  • tuition reimbursement
  • 401(k) with company match
  • in house salon with complementary services
  • varied selection of food options at our corporate campus
  • Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
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