Sr. Director, Information Technology Program Delivery & PMO

Vertiv•Westerville, OH

3h•Onsite

About The Position

The Sr. Director, Information Technology Program Delivery & PMO is a senior leadership role responsible for establishing and leading a centralized Program Delivery Center of Expertise (CoE) while simultaneously directing the company's IT investment strategy, portfolio prioritization, and integration execution. This role combines enterprise delivery excellence with strategic portfolio management to ensure all technology programs are aligned with corporate goals, consistently executed, and delivering measurable business value. This leader will serve as a trusted advisor to the executive leadership team, driving delivery maturity, governance, and value realization across the enterprise. You will oversee portfolios spanning Transformation Execution Office (TEO) initiatives, M&A integrations, and Vertiv's broader IT investment strategy — ensuring every dollar spent on technology delivers tangible, measurable business outcomes tied to our strategic priorities and Digital Strategy. This role establishes delivery standards, strengthens portfolio visibility, improves execution discipline, and ensures technology initiatives support strategic business outcomes. It balances strategic leadership with operational rigor, building a PMO that is trusted, data-informed, and adaptable across predictive, agile, and hybrid delivery models. The position typically oversees project and program managers, PMO analysts, governance forums, reporting, resource planning, and portfolio performance across a complex IT environment.

Requirements

Undergraduate Degree in Business Administration, Information Technology, Engineering, or a related field
12+ years of Program Management, Delivery, and Portfolio Management
5+ years in a senior leadership capacity directing enterprise-scale programs and portfolios
Demonstrated experience building or leading a Program Management PMO/Center of Excellence
Experience in a technology or infrastructure company is highly desirable
Advanced understanding of delivery methodologies (e.g., Agile, Hybrid, Waterfall) and governance models
Proven ability to lead complex, enterprise-scale initiatives across multiple business units and geography
Experience in enterprise transformation and PMO maturity improvement
Certifications in project management (PMP) or program management (PgMP)
Ability to influence across all levels of the organization, building relationships at all levels.
Understanding of change management methodologies such as, Kotter, Prosci, ADKAR
Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success
Experience navigating a global organization
This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually

Nice To Haves

Master’s Degree in the above preferred
Certification in process improvement (LEAN/Six Sigma) preferred
Consulting background working with a variety of clients and transformation initiatives preferred

Responsibilities

Establish and lead the Program Delivery Center of Expertise / PMO, including vision, charter, operating model, and roadmap
Define and maintain enterprise delivery standards, methodologies (Agile, Hybrid, Waterfall), tools, templates, and governance models
Partner with executive leadership to align program delivery capabilities with strategic priorities and transformation objectives
Build and scale a world-class program delivery capability that serves as an enterprise enabler for growth, efficiency, and innovation
Establish and oversee the intake, evaluation, prioritization, and governance of the IT project and program portfolio
Provide executive level portfolio reporting on status, risk, dependencies, budget, capacity and outcomes
Partner with IT and business leaders to align investments, sequencing, and delivery plans with strategic objectives
Ensure the IT portfolio directly supports strategic business goals and objectives
Oversee the delivery of critical transformation programs, ensuring scope, schedule, financials, risks, and dependencies are actively managed
Provide escalation management, issue resolution, and decision support for complex, cross-functional initiatives
Establish governance forums, cadence, and decision-making models for enterprise programs
Establish and enforce a clear governance framework for the IT portfolio
Translate strategy into executable road maps and integrated delivery plans
Drive resource management and capacity planning across the technology portfolio
Allocate and manage critical resources, including budget, personnel, and third-party vendors, to ensure portfolio projects are adequately staffed and funded
Work with IT and business leaders to resolve resource conflicts and optimize resource utilization
Develop program delivery talent through coaching, mentoring, training, and formal capability frameworks
Build a community of practice for program and project managers across the organization
Recruit, train, and manage a dedicated, cross-functional team
Identify skill gaps and implement continuous improvement initiatives to raise program, and project delivery maturity within IT and across the organization
Create and present executive level dashboards and reports providing transparent portfolio health visibility, including project status, budget performance, and value
Drive compliance to delivery standards while promoting pragmatic, value-focused execution
Influence without authority, aligning diverse stakeholders around common outcomes
Ensure effective communication and collaboration across all working streams, including IT, HR, Finance, Operations, Sales, and Legal