Sr Director Implementation & Integration Services
About The Position
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025. This role is for talented, passionate professionals to join Ascend Learning in their mission to help change lives.
Requirements
- Bachelor’s Degree in Computer Science or related field preferred. High School diploma or GED required.
- 10+ years experience in a customer-facing technical service function.
- Advanced knowledge of data management, workflow, network, and quality technologies, vendors, and standards.
- Direct experience with customer implementations in the integration space.
- Proven ability to influence and drive outcomes in a matrixed environment.
- Excellent communication and interpersonal skills to work effectively with cross-functional teams.
- Strong project management skills.
- Demonstrated leadership to provide leadership and guidance to both technical and non-technical teams.
Responsibilities
- Recruiting, leading and supervising internal and external resources to integrate Ascend technologies with customer systems, with direct responsibility for outcomes.
- Collaborating with Product and Engineering on the requirements definition, development, and field testing of integration and implementation tools.
- Representing the field integration focus area in all appropriate internal forums and workflows, including annual operating planning (AOP).
- Exploring uses of AI to reduce time and expense of system integrations and ongoing maintenance.
Benefits
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
