Sr. Director, Generative & Agentic AI

Hatch ITSomerville, MA
Hybrid

About The Position

As Senior Director of Generative & Agentic AI, you will play a central role in Babel Street’s transformation into an AI-native risk intelligence organization. You will architect, operationalize, and scale generative and agentic AI capabilities across the Babel Street platform, ensuring they are mission-ready, safe, economically efficient, and deeply integrated with their products and data ecosystem. You will work closely with the President & Chief AI Officer, as well as Product and Engineering leadership to execute the company’s AI strategy—balancing innovation with rigor, speed with safety, and capability with cost discipline. This role requires strong technical depth, hands-on experience, architectural judgment, and the ability to translate rapidly evolving AI technologies into reliable, customer-facing intelligence capabilities. You will lead teams building multilingual and multi-modal LLM and SLM pipelines, retrieval, agent-driven workflow systems, and graph-integrated reasoning capabilities that directly support intelligence applications—powering investigative, analytical, and operational workflows across Babel Street’s product suite. You will focus on capabilities that automate analysis, reduce cognitive load, and power Babel Street’s future Knowledge Graph. A defining aspect of this role is ensuring all AI capabilities are delivered with strong guardrails, low hallucination rates, transparent behavior, and a relentless focus on winning on AI economics. This is a hybrid role to be based out of either their Reston, VA or Somerville MA office.

Requirements

  • 10+ years of experience in AI/ML, applied analytics, or advanced data systems, including 3–5 years leading technical teams delivering production GenAI capabilities.
  • Demonstrated experience applying generative and agentic AI capabilities to intelligence applications, including investigative analysis, entity and relationship discovery, pattern detection, and analyst-driven workflows in high-stakes or mission-critical environments.
  • Strong technical expertise in agentic AI, workflow automation, orchestration frameworks, and evaluation techniques.
  • Experience designing systems that minimize hallucinations and enforce safe, predictable AI behavior.
  • Hands-on experience with cloud-native AI infrastructure, inference optimization, and cost-aware system design.
  • Ability to translate complex AI concepts into practical, mission-ready product capabilities.
  • Strong communication skills and the ability to collaborate effectively across technical and non-technical teams.
  • Bachelor’s degree in Computer Science, Engineering, AI/ML, or a related technical field required.

Nice To Haves

  • Experience operating in regulated, high-stakes, or mission-critical environments is strongly preferred.
  • Master’s degree or PhD preferred.

Responsibilities

  • Execute the generative AI strategy, including LLM vs. SLM and RAG vs. fine-tuning decision frameworks.
  • Architect scalable, multilingual inference pipelines optimized for performance, reliability, and AI economics.
  • Lead model tooling selection and partnerships across proprietary and open-weight ecosystems.
  • Design agent architectures that automate investigations and cross-platform analytical workflows.
  • Build agentic systems that leverage the Knowledge Graph for reasoning, task planning, and orchestration.
  • Introduce agentic capabilities that improve internal engineering and operational workflows.
  • Support Product and Engineering teams in embedding AI capabilities into customer workflows.
  • Contribute to AI productization through governance, telemetry, automated testing, and adversarial evaluation.
  • Help design and implement safeguards, guardrails, and drift-monitoring controls.
  • Lead and develop AI engineers and applied scientists through mentorship and technical leadership.
  • Partner closely with Engineering, Product, and Data leaders to ensure aligned execution.
  • Represent AI capabilities and strategy internally and, as needed, with customers and partners.

Benefits

  • The company may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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