Sr. Director, Digital Technology Commercial Transformation

''•Toronto, ON

2d•CA$146,200 - CA$195,000•Hybrid

About The Position

The Sr. Director, Digital Technology Commercial Transformation is a critical leadership role responsible for developing and guiding a high-performing digital technology team to advance the company’s commercial strategy. This position leads the transformation of marketing, sales, and innovation through the integration of technology, data, and AI. The role collaborates with global and regional leaders to shape strategic plans and roadmaps that drive business growth and efficiency via digital solutions. The Sr Director, Digital Technology Commercial Transformation serves as a change agent and future-oriented strategist, ensuring digital transformation delivers measurable impact on business outcomes, organizational capability, and customer experience. This senior leadership role requires a strong knowledge of marketing and sales industry-leading approaches for enabling business organizations with digital capabilities. The leader will have a proven track record of successfully delivering digital transformation programs in a Commercial context for a global organization bringing innovative solutions that transform the sales, marketing and innovation processes at McCain.

Requirements

Bachelor’s degree in Computer Sciences or equivalent experience, Graduate level desirable (MBA)
10 + years’ experience as a Technology leader, either as a Technology Business Partner for Digital Commercial organizations or as a Digital Leader in a Commercial function.
Proven experience working on large scale technology programs and digital transformation initiatives, preferably in CPG, Food Service, QSR or Retail industries.
Experience leading programs enabled with technologies, specifically in the Digital Commercial space.
Extensive partnership with Commercial stakeholders (both internally and externally).
Solid experience developing and delivering a connected digital and business strategy in a global or large, complex region.
Strong interpersonal skills working at all levels of the organization. Ability to negotiate with both internal and external groups and gain trust to align opportunities for overall success.
Inclusive and inspiring team leadership.

Nice To Haves

Connect with external stakeholders as required including participating in customer meetings and industry forums.
Participate in key external relationships with external vendors and industry partners.
Travel: as required.

Responsibilities

Build trusted relationships and collaborate with stakeholders to define and drive our strategic direction for commercial digital transformation. As a customer-obsessed leader, deliver outcomes that create value for customers and enhance customer experience with McCain.
Work closely with cross-functional and regional leaders to co-create commercial digital enablement roadmaps and deliver digital capabilities that align to achieving our business objectives. Ensure funding, resourcing and outcomes are aligned to the delivery of key initiatives and programs.
Manage an overall portfolio of global and regional initiatives, set priorities, and align with cross-functional teams to successfully deliver value and positive business outcomes. Connect strategy to execution and achieve results as a cohesive team.
Oversee a portfolio of global and regional digital commercial initiatives, ensuring prioritization and delivery of business value. These portfolios include initiatives prioritized in the Sales, Marketing and Innovation commercial roadmaps.
Lead adoption of digital capabilities (both internally as externally with our customers and partners). Measure value and identify future opportunities to continuously enhance our customer experience and drive efficiencies in our ways of working in sales, marketing and innovation.
Manage technology investment plans, budget, forecast, and ensure ROI for digital projects is achieved.
Develop strategic partnerships with industry leading partners to accelerate implementation of our roadmaps. Stay current of industry and technology trends to bring ideas and innovations to McCain.
Proactively address opportunities in the external environment to enhance our future business ambitions with market-leading insights. Lead strategic discussions in Digital Commercial including digital, data & technology capabilities and solutions.
Champion the implementation of best-in-class digital solutions and advocate for process improvement and innovation, including the adoption of AI in commercial functions.
Safeguard the quality and legal compliance of commercial data and applications, in line with data governance standards.
Drive operational excellence for digital commercial solution support and ensure key performance indicators are tracked to measure progress.
Foster a culture of inclusion, accountability, mentorship, and professional development among team members. Lead teams to establish clear vision, create an atmosphere of trust, and inclusion. Coach and mentor team members to learn and develop skills and career experiences.