About The Position

The Sr. Director will partner closely with Construction, Supply Chain, Product Engineering, Operations, and strategic suppliers to ensure OCI infrastructure platforms consistently meet aggressive reliability, availability, and lifecycle performance objectives. This role will directly shape the reliability foundation of OCI’s next-generation infrastructure platform. The Sr. Director will establish the systems, standards, and culture that ensure OCI data center designs and infrastructure products achieve exceptional quality, operational resilience, and lifecycle performance at unprecedented scale.

Requirements

  • 15+ years of experience in quality, reliability engineering, critical infrastructure, manufacturing quality, or related technical leadership roles.
  • 7+ years leading large-scale engineering or quality organizations.
  • Experience building or transforming quality and reliability programs in hyperscale infrastructure, cloud, semiconductor, power systems, telecom, or mission-critical environments.
  • Deep expertise in reliability engineering methodologies and statistical analysis techniques.
  • Proven experience with supplier quality management and complex hardware ecosystems.
  • Strong understanding of critical infrastructure systems including power distribution, cooling, controls, mechanical, and electrical systems.

Nice To Haves

  • Experience in hyperscale data center infrastructure or cloud infrastructure environments.
  • Familiarity with AFR, IDR, MTBF, and reliability growth methodologies.
  • Experience with GW-scale infrastructure deployment programs.
  • Demonstrated success driving measurable reliability improvements across large operational fleets.
  • Advanced degree in Engineering, Reliability Engineering, Mechanical Engineering, Electrical Engineering, or related field preferred.

Responsibilities

  • Establish and scale OCI’s Design Quality & Reliability organization for AI data center infrastructure.
  • Develop the strategy, operating model, governance, metrics, and execution roadmap for the function.
  • Build and lead a high-performing multidisciplinary team spanning reliability engineering, supplier quality, design assurance and validation.
  • Define organizational processes and standards for quality and reliability across the infrastructure lifecycle.
  • Ensure infrastructure designs meet OCI reliability, resiliency, maintainability, and lifecycle performance requirements.
  • Drive design assurance processes that validate design intent against operational requirements and long-term reliability objectives.
  • Lead cross-functional design reviews focused on reliability risk reduction, failure prevention.
  • Establish reliability engineering methodologies including FMEA, fault tree analysis, accelerated life testing, and design-for-reliability practices.
  • Define qualification and acceptance criteria for critical infrastructure products and systems used in OCI data centers.
  • Establish product quality benchmarks and reliability performance targets, including AFR (Annualized Failure Rate), IDR, MTBF, and other key reliability indicators.
  • Develop supplier quality management frameworks and collaborate with strategic suppliers to improve product reliability and manufacturing quality.
  • Support root cause analysis and corrective action processes for field failures and reliability excursions.
  • Develop KPI dashboards and measurement systems to benchmark design and product reliability performance across the OCI infrastructure portfolio.
  • Analyze field performance data, warranty trends, operational incidents, and failure modes to identify systemic improvement opportunities.
  • Establish data-driven processes to recommend and implement design, component, or supplier changes that improve quality, reliability, and operational efficiency.
  • Benchmark OCI performance against hyperscale and industry best practices.
  • Partner with Infrastructure Capacity Delivery, Operations, Supply Chain, and Product teams to ensure reliability objectives are embedded throughout the lifecycle.
  • Influence strategic technology and supplier selection decisions using quality and reliability data.
  • Provide executive-level reporting on reliability performance, risks, and improvement initiatives.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance
  • Bonus, equity, and compensation deferral may be eligible.
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