Sr.Director, Data Science & Data Engineering

Coupang•Mountain View, CA

About The Position

As the head of Data Science and Data Engineering within Search and Discovery, you will lead an organization responsible for understanding how customers are interacting with Search and Recommendations on Coupang and determine how to improve the Search and Discovery experience accordingly. This role works directly with both Search and Coupang leadership and requires the ability to both understand the extremely nuanced complexities of LLMs/Ranking models/statistics and communicate the corresponding strategic recommendations to the C-suite.

Requirements

12+ years of experience in data science/analytics
5+ years of experience in people management
Deep expertise in experimentation and statistics
Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
Understanding of ML concepts, and how different model configurations affect model outcomes

Nice To Haves

Experience in e-commerce or marketplace environments
Experience leading global or multi-region teams
Experience building 0→1 products or new product surfaces
Background in fast-scaling consumer technology companies

Responsibilities

Lead a global 20-person organization composed of Data Scientists and Data Engineers, including directors
Provide guidance on how to optimize LLMs, Ranking models, personalization systems to improve customer outcomes
Lead the experimentation function, providing clarity on when launches help vs harm our customers, based on deep metrics synthesis
Partner with leads across different organizations to ensure Search is maximizing value for customers in all areas of the business