Sr. Director - CDL Operations

Ancora Education•Remote, US,

16h•$130,000 - $160,000•Remote

About The Position

Reporting to the VP of CDL Operations, the Sr. Director of CDL Operations is responsible for ensuring that all CDL training locations operate at high levels of safety, effectiveness, and efficiency in accordance with the business plan. The role serves as the day-to-day operator for CDL programs, campus training locations, equipment, and protocols, and has overall responsibility for federal and state regulatory compliance, curriculum development and implementation, and staff training and ongoing development. The Sr. Director conducts onboarding and training across locations to maintain consistent training standards. The role executes plans to achieve and exceed budgeted growth and profitability, student-experience metrics, compliance goals, and other key success metrics for all training locations. The position collaborates with other Ancora departments to identify and implement best practices and continuous improvement. It may work remotely in any state where Ancora is licensed or approved to do business.

Requirements

High school diploma or GED.
Five years of commercial vehicle driving, training, or related experience.
Five years of program or team management experience.
Customer-service orientation.
Proficiency in Google Suite.
Critical thinking and effective problem-solving skills.
Excellent analytical and financial skills, with accuracy and attention to detail.
Superior verbal and written English-language and communication skills, including the ability to communicate with varied audiences.
Ability to prioritize and move between multiple types of information and tasks.
Professional polish.
Ability to work in a fast-paced environment and meet deadlines across concurrent tasks.
Ability to remain flexible and adapt to changes in the work environment or schedule.
Ability to communicate professionally and effectively by phone, email, text, and in person with students and staff from diverse backgrounds.
Ability to work independently and as part of a team in a highly structured, regulated work environment.
Ability to work remotely in any state where Ancora is licensed or approved to do business.
Ability to frequently climb in and out of a cab, bend, squat, kneel, twist, and reach for inspections and navigating tight spaces.
Ability to crank trailer landing gear, handle training and safety equipment, and potentially assist with loading and unloading, if applicable.
Ability to sustain physical activity and alertness during extended driving and instructional periods, including exposure to varying weather conditions.
Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by federal regulations.
Ability to physically demonstrate trailer coupling and uncoupling, inspections, and large-vehicle maneuvering to students.

Nice To Haves

Four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education, or five or more years of experience in post-secondary education.

Responsibilities

Oversee CDL programs and support day-to-day CDL operations.
Train and retain program personnel.
Execute business development plans for CDL programs.
Provide oversight and support related to facilities and equipment.
Represent Strategic Programs internally and externally.
Maintain compliance with key regulatory rules.
Assist the Admissions department with support and training needs as applicable.
Ensure consistent training standards through onboarding and training at all locations.
Execute plans to meet or exceed budgeted growth and profitability, student-experience metrics, compliance goals, and other key success metrics.
Collaborate with other Ancora departments to identify and drive best practices and continuous improvement.