Sr. Director, Business Operations & Strategy

Thomson Reuters • New York, NY

1d • $157,500 - $292,500 • Remote

About The Position

We're hiring a Sr. Director, Business Operations & Strategy (Chief of Staff) to work directly with the President of Legal Professionals during a period of rapid product and market change. This is a high-trust, high-impact role for an operator who can move between strategy and execution without losing speed in either direction.
The Chief of Staff makes the President and the leadership team more focused and more effective. That means driving the strategic agenda, running the operating rhythm that keeps the business aligned, and staying close enough to every partner function to represent the President’s priorities accurately for executive, board, and customer audiences. This is not a role built around managing a calendar. It's built around making sure the right things get decided, communicated, and followed through on.

Requirements

• 5-10+ years in commercial, business operations, management consulting, or a strategic operator role, ideally in a fast-moving, technically driven business
• Demonstrated success as a Chief of Staff or equivalent high-impact operator supporting a senior executive
• Enough technical and product fluency to work closely with engineering and product teams
• Relentless follow-through and systems thinking; dropped balls are not acceptable
• Sound judgment and discretion with sensitive and confidential matters
• Strong written, verbal, and interpersonal communication, with the ability to influence executive stakeholders
• Structured problem-solving in ambiguous, fast-changing situations
• Internally driven, with a willingness to do work at any level of scope
• Ability to travel periodically with the President and adapt to shifting priorities in real time

Nice To Haves

• N/A

Responsibilities

• Drive the President's top priorities from idea to result. Run a tight operating rhythm built around two-week cycles and immediate priorities. The job is to know what needs to happen now and make sure it happens.
• Represent the President in internal and external settings where appropriate, ensuring continuity of message, tone, and intent. Carry forward directives and initiatives with discretion and authority.
• Own preparation and follow-up for board, customer, partner, and internal leadership meetings. Track action items to completion, especially with critical partners and customers.
• Act as a sounding board for the President. Anticipate needs, unlock decisions, and push back with informed perspective when it's warranted.
• Interpret the metrics that matter to the business, rather than relying solely on qualitative synthesis from others. Bring structured, evidence-based thinking to ambiguous problems.
• Accompany the President on major trips and high-priority meetings. Capture decisions, drive alignment, and track next steps to closure.
• Build trusted relationships across the organization. Surface risks and opportunities early, and create feedback loops that support good decision-making and healthy culture.
• Partner with communications, investor relations, and PR to shape the President's messaging. Own the agenda and materials for leadership and segment meetings.
• As the role and its scope grow, help identify, hire, and onboard additional talent to support the President's office.

Benefits

• Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Flexible work arrangements, including work from anywhere for up to 8 weeks per year
• Grow My Way programming and skills-first approach
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays (including two company mental health days off)
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed