West Coast)

Gartner•Washington, DC

1d•$172,000 - $202,500•Remote

About The Position

This is an individual contributor role, and we have a preference for West Coast-based candidates to support Asia-Pacific clients. Gartner analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. Senior directors serve as leaders within Gartner’s Business and Technology Insights (BTI) group, establishing themselves as a credible voice within their area(s) of expertise across industries at regional and global levels. Using exceptional research and analytical skills, senior directors play a significant role in producing pragmatic and provocative insights that Gartner clients consume and apply to support their key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via virtual and in-person interactions, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. As more seasoned members of the analyst team, senior directors also play a role in supporting junior analyst development and leading research discussions and collaboration. This role is an opportunity to join Gartner’s growing Human Resources Practice. A team of experts within this group is dedicated to tracking the leading edge of HR technology innovation — notably the impact of AI and other HR technologies on HR, and the effective use of data to unlock new opportunities for HR organizations. This group advises Chief Human Resources Officers (CHROs) and other HR functional leaders on HR tech strategies, initiatives and investments. Senior directors are expected to offer flexibility in what they can cover and how they channel their expertise. This role will be expected to support 6-8 hours of engagement per month at minimum with Asia-Pacific-based clients.

Requirements

Bachelors degree and 12 + years of relevant experience in HR technology and/or operations leadership roles, with recent ownership of data governance, or an equivalent combination of education and experience, including the following subject matter expertise:
Demonstrated experience implementing and managing HCM and other core HR technology in enterprise organizations to transform HR processes and workflows.
Background in global data governance and management, including working with legal, privacy and compliance teams to institute strict ethical guidelines, bias mitigation protocols and data privacy standards for AI tool and HR technology usage.
Knowledge of physical AI applications and their implications for the workforce in manufacturing and/or field service environments.
Profound understanding of the challenges CHROs face as leaders both within the HR function and across the enterprise, plus familiarity with CHRO workflows and priorities.
Deep first-hand knowledge of the HR technology landscape, particularly with respect to HCM suites, including market dynamics, vendors, products and emerging use cases, as well as AI’s transformative impact on vendors within this market.
Track record of successfully collaborating with IT, senior leaders and cross-functional teams to improve data literacy and build a “data-ready” culture.
Strong executive presence and ability to establish credibility with senior-level audiences.
Strong organizational and time management skills, including an ability to work under tight deadlines and produce high-quality deliverables.
Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
Proficiency in analyzing and synthesizing data, including the ability to effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
Ability to work independently and collaboratively as part of a global team.
Ability to take peer feedback and provide constructive feedback to others.
Comfort level with presenting at large and small-scale speaking engagements.
Strong business and financial acumen.
Ability to represent Gartner's research methodology and strategies effectively at all levels.
Agility with navigating and learning in highly matrixed environments.
Preference for West Coast-based candidates to support Asia-Pacific clients.
Willingness and ability to travel up to 25%, regionally and globally (where applicable).

Responsibilities

Create innovative, thought-provoking and highly leveraged research, offering compelling, objective and actionable advice for Gartner clients in multiple formats (i.e., writing, video, infographics, podcasts) on topics including (but not limited to) data governance and management across a range of HR use cases, technologies and geographies; HR technology road mapping; and AI’s transformative impact on the HR function, technologies and how work gets done, from the frontline to back office.
Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to clients’ needs and requests that accelerate their ability to act strategically and proactively.
Create in-depth analysis that identifies the root causes of clients’ barriers or overall needs and reframes their thinking to drive their business forward.
Demonstrate thought leadership by developing provocative, independent insights that can evolve our research agenda.
Track and work closely with vendors, emerging technologies and practices to remain ahead of the curve within the AI- and data-driven HR technology space; use these sources to research, analyze and predict market trends and shifts in actionable content deliverables.
Provide individualized advice rooted in quantitative and qualitative data and specific to a client role to CHROs, HR functional leaders and HR technology leaders through video-based presentations and discussions.
Create and deliver high-value presentation materials on- and off-stage for Gartner events, industry and professional association conferences, and client briefings.
Provide sales support by serving as voice of the market to help BTI teams create content and drive engagement with clients to make progress against their critical priorities and grow their business.
Provide high-quality and timely content peer review.
Build credibility as an industry expert to represent Gartner insights, methodology and strategy.
Actively participate in innovation, ideation and research discussions and collaborate effectively with peers in the BTI community.
Identify research process improvements and/or develop new processes that help the team and BTI provide excellent service delivery.
Serve as a mentor and coach by supporting more junior team members.