Sr. Digital Product Manager
About The Position
Sr.Product Manager, Travel Digital Experience & Growth to drive the evolution of its digital travel experience. This role sits at the intersection of product, marketing, customer experience, analytics, and travel operations. Rather than owning a single product feature area, you'll lead cross-functional initiatives that improve how customers discover, plan, and book travel experiences across web, mobile, and digital channels. The ideal candidate is equal parts strategic thinker and execution-focused product leader, with experience aligning diverse stakeholders around a shared vision while delivering measurable business results. You'll influence roadmap priorities, optimize customer journeys, and help scale digital travel offerings that drive engagement, conversions, and revenue growth.
Requirements
- 7+ years of experience in Product Management, Digital Product Management, Product Ownership, Program Management, or a related discipline.
- Experience within travel, hospitality, online booking platforms, loyalty programs, vacation products, or travel technology environments strongly preferred.
- Proven track record leading complex, cross-functional initiatives from strategy through execution.
- Experience improving digital customer journeys, conversion rates, engagement, and business performance.
- Strong understanding of Agile methodologies and tools such as Jira, Confluence, and related collaboration platforms.
- Experience working with executive stakeholders and presenting strategic recommendations.
- Familiarity with travel technology ecosystems, booking engines, travel integrations, partner platforms, or reservation systems is a plus.
- Strong analytical skills with the ability to leverage data and customer insights to drive prioritization and decision making.
- Bachelor's degree or equivalent combination of education and experience.
Responsibilities
- Define and execute strategic roadmaps that support travel growth, customer engagement, and digital transformation initiatives.
- Partner with business leaders to identify opportunities that enhance the customer journey and increase travel bookings and revenue.
- Prioritize initiatives using customer insights, business objectives, and performance data.
- Own product vision, strategy, and roadmap communication across internal stakeholders.
- Act as the connective tissue between Product, Marketing, UX, Engineering, Analytics, and external travel partners.
- Drive alignment on goals, priorities, requirements, timelines, and execution plans.
- Lead end-to-end delivery of digital initiatives from concept through launch and optimization.
- Influence executive stakeholders through business cases, roadmap updates, and strategic recommendations.
- Translate business objectives into user stories, acceptance criteria, and detailed product requirements.
- Manage and prioritize product backlogs while collaborating closely with development teams.
- Facilitate Agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives.
- Identify risks, dependencies, and potential roadblocks while developing mitigation strategies.
- Evaluate digital customer journeys to identify friction points and growth opportunities.
- Collaborate with UX and Design teams to create intuitive, customer-centered experiences.
- Leverage testing, experimentation, customer research, and analytics to continuously improve performance.
- Drive initiatives focused on conversion optimization, engagement, retention, and customer satisfaction.
- Work closely with travel suppliers, vendors, and technology partners to enhance platform capabilities.
- Support travel merchandising, promotions, campaign launches, and offer optimization.
- Help shape future travel digital experiences through partner collaboration and emerging technology opportunities.
Benefits
- Health, Dental, Vision
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What This Job Offers
Job Type
Full-time
Career Level
Senior
