About The Position

BMC Helix is seeking an experienced Sr DevOps/Network Engineer to design, implement, secure, automate, and troubleshoot large-scale enterprise network environments. The role covers architecture, engineering, operations, automation, and troubleshooting across Cisco networking, Palo Alto firewalls, F5 load balancers, cloud networking, Terraform-based infrastructure automation, and network monitoring and observability. The successful candidate will provide hands-on technical leadership for complex network initiatives, resolve critical issues, collaborate with cross-functional teams, and guide other engineers. The position also includes maintaining network standards and documentation, supporting high availability and disaster recovery, and identifying opportunities to improve reliability, security, automation, and operations, including through AI-driven capabilities.

Requirements

  • Ability to obtain U.S. Secret Security Clearance.
  • 10+ years of enterprise network engineering experience.
  • Expert hands-on knowledge of Cisco routing and switching, Layer 2/Layer 3, BGP, and OSPF.
  • Expert hands-on knowledge of Palo Alto Networks firewalls, including policy, NAT, VPNs, and segmentation.
  • Expert hands-on knowledge of F5 BIG-IP, including LTM/GTM, iRules, and SSL termination.
  • Hands-on Terraform experience, including modules and state management, for network infrastructure provisioning.
  • Strong Python or Shell/Bash scripting skills for API-driven network automation.
  • Practical experience with AWS, GCP, or OCI, including hybrid connectivity, cloud routing, security, and integration with enterprise environments.
  • Expertise in deep packet analysis and troubleshooting using Wireshark and tcpdump, and experience with observability platforms such as Netreo and ThousandEyes.
  • Proven ability to design scalable enterprise network architectures, create technical diagrams using Visio or draw.io, and write comprehensive design and migration plans.
  • Strong leadership and communication skills to drive complex engineering initiatives, mentor teammates, and collaborate effectively with DevOps, cloud, and security teams.

Nice To Haves

  • Certifications such as CCNP/CCIE, PCNSE, F5 Certified Engineer, AWS Certified Advanced Networking, GCP Cloud Network Engineer, or HashiCorp Terraform Associate.
  • Kubernetes or container networking experience.
  • Experience with Git-based CI/CD workflows.
  • Exposure to AI/ML infrastructure networking concepts.
  • Multi-cloud experience is preferred.

Responsibilities

  • Lead the design, architecture, implementation, and support of highly available enterprise network infrastructure.
  • Provide hands-on expertise with Cisco switches, routers, and firewalls.
  • Design, configure, maintain, and troubleshoot Palo Alto firewalls, including security policies, NAT, VPN, routing, and high-availability configurations.
  • Design and support F5 load-balancing solutions, including application delivery, virtual servers, pools, health monitors, and traffic management.
  • Develop and implement network solutions across AWS, GCP, and Oracle Cloud Infrastructure (OCI).
  • Lead network infrastructure automation using Terraform and scripting technologies.
  • Develop automation scripts for network provisioning, configuration management, monitoring, and operational efficiency.
  • Troubleshoot complex network and application connectivity issues using tools such as Wireshark and tcpdump.
  • Analyze network traffic, packet captures, routing behavior, latency, DNS, TCP/IP, and application connectivity issues.
  • Design and maintain network architecture diagrams and technical documentation using Microsoft Visio and draw.io.
  • Implement and maintain network monitoring and observability solutions using Netreo and ThousandEyes.
  • Participate in network capacity planning, performance optimization, disaster recovery, and high-availability initiatives.
  • Work with security, cloud, systems, application, DevOps, and infrastructure teams to deliver end-to-end solutions.
  • Provide technical leadership during major incidents, troubleshoot root causes, and drive permanent corrective actions.
  • Establish and maintain network engineering standards, best practices, configuration standards, and operational procedures.
  • Mentor network engineers and provide technical guidance on complex infrastructure and troubleshooting issues.
  • Evaluate emerging technologies and identify opportunities to improve network reliability, automation, security, and operational efficiency.
  • Maintain awareness of AI technologies and AI-driven infrastructure and networking capabilities, and identify opportunities for AI to improve network operations and troubleshooting.

Benefits

  • The compensation package may include a variable plan and country-specific benefits.
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