Sr. DevOps Engineer

OpenGov•Boston, MA

1d•Onsite

About The Position

At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Sr. DevOps Engineer at OpenGov, you'll build best-in-class multi-tenant SaaS solutions that enable efficiency, transparency, and accountability within government agencies. You'll be a key member of our engineering team, building software, delivering new cloud infrastructure, and automating CI/CD processes in a fast-paced, agile environment using modern technologies, including GitHub Actions, Terraform, Kubernetes, Azure/AWS, ArgoCD, and Grafanain in an AI first engineering culture.

Requirements

Thrives in a fast-paced, high-growth, ambiguous environment.
Demonstrated experience in working with customers to improve product experiences
Experience working across the stack (frontend + backend) and comfort shipping features end-to-end
Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required)
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
7+ years of experience in software engineering with a deep focus on cloud operations, security, and DevOps.
2+ years of running Kubernetes at scale and in production on public clouds
Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
Proven track record in designing and managing AWS infrastructure for SaaS applications.
Extensive experience with infrastructure as code tools such as Terraform or CloudFormation.
Strong knowledge of AWS services, including EC2, RDS, S3, VPC, IAM, and Lambda, among others.
Expertise in CI/CD tools like Jenkins, GitHub Actions, CircleCI, or equivalent.
Advanced skills in monitoring and logging tools such as CloudWatch, Prometheus, or Grafana.
In-depth understanding of cloud security practices, including encryption, identity and access management (IAM), and network security.
Strong problem-solving skills with a proactive approach to identifying issues and delivering solutions.
Excellent communication skills with the ability to collaborate effectively across various teams.

Responsibilities

Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success.
Generate clean, efficient, and well-documented software following industry best practices.
Architect, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS.
Implement and manage infrastructure as code using tools such as Terraform or CloudFormation.
Optimize AWS services for cost-efficiency, performance, and reliability.
Ensure high reliability and disaster recovery readiness across all AWS services.
Enforce security policies, procedures, and standards to protect sensitive data.
Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs.
Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and StateRamp.
Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI.
Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches.
Set up and manage comprehensive monitoring and alerting systems using tools like CloudWatch, Prometheus, or Grafana.
Develop and implement incident response protocols; lead incident investigations and post-mortems.
Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement.
Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions.