Sr. Dev Ops

The Subway HR Team•Shelton, CT

20h•Hybrid

About The Position

Subway Headquarters is seeking a Senior DevOps Engineer to join their Guest Engineering team. This role is central to a major platform transformation, modernizing the Adobe Experience Cloud stack and building a team to manage guest engagement technology. The Senior DevOps Engineer will own CI/CD infrastructure, release engineering, and platform operations for three cross-functional teams focused on CRM & Loyalty, Personalization & ID, and Merchandising Automation. The supported platforms include Adobe Experience Platform (Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics), React Native mobile apps, React web apps, and Adobe Experience Manager. This is a hands-on role requiring design and continuous improvement of automation, security scanning, quality gating, and release processes. The position also contributes to Subway's AI-first engineering culture, utilizing tools like Claude by Anthropic for automation and toil reduction.

Requirements

Strong hands-on DevOps engineering skills with demonstrated experience designing and operating CI/CD pipelines in a production environment using Azure DevOps and/or GitHub Actions.
Deep familiarity with code quality and cloud security tooling, including SonarQube for quality enforcement and Wiz or equivalent for security scanning, and the ability to configure release gates and automated remediation workflows.
Proficiency in scripting (Bash, Python, or equivalent) for pipeline automation, environment management, and operational tooling.
Experience managing SSL/TLS certificate lifecycle automation across multi-environment deployments.
Hands-on experience with React Native mobile application delivery pipelines, including App Store and Google Play release automation.
Working familiarity with Adobe Experience Manager and Adobe Experience Platform, including DevOps considerations for AEP-integrated services such as environment management, configuration deployment, and data pipeline operations.
Experience with Infrastructure as Code using Terraform or CloudFormation.
Strong debugging and root-cause analysis skills across distributed CI/CD systems and cloud environments.
Ability to communicate clearly with engineering, QA, and product teams on release status, pipeline health, and deployment risk.
Security-minded approach to pipeline design — comfortable owning security gate configuration and working with infosec teams on compliance.
Self-directed and proactive; able to identify operational gaps and drive improvements without waiting to be asked.
Collaborative mindset with a commitment to documentation and knowledge sharing across the team.
Proficiency with AI-assisted development tooling (Claude, GitHub Copilot, or equivalent) as a daily engineering practice.
Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
5 or more years of hands-on DevOps or platform engineering experience, including CI/CD pipeline design and operation in a production environment.

Nice To Haves

Direct hands-on experience with Adobe Experience Platform operational practices — including AJO deployment workflows, RT-CDP data pipeline management, or AEP sandbox and environment governance.
AWS Certified DevOps Engineer or equivalent cloud certification.
Experience with Dynatrace, Datadog, or equivalent APM and observability platforms.
Familiarity with Adobe Workfront and Fusion from a workflow automation and integration operations perspective.
Experience building DevOps tooling or automation leveraging large language models or AI agents.
Background in a restaurant, hospitality, retail, or consumer loyalty technology environment.
Experience with multi-region cloud deployments and global traffic management.

Responsibilities

Design, implement, and continuously improve CI/CD pipelines across the Guest Engagement platform, including AEP-integrated services, React Native mobile applications, React web applications, and AEM.
Automate build, test, and deployment workflows across development, staging, and production environments using Azure DevOps and GitHub Actions.
Integrate and maintain code quality and security tooling within CI/CD pipelines, such as SonarQube for code quality enforcement and Wiz for cloud security scanning.
Configure release gates, quality thresholds, and automated remediation workflows to protect production environments.
Support Adobe Experience Platform operations, including deployment automation for AEP configurations, AJO journey publishing workflows, and integration with Subway’s data pipelines.
Collaborate with the Adobe Martech Tech Lead and platform engineers to build and maintain AEP-aware DevOps patterns and environment management.
Manage SSL/TLS certificate lifecycle across environments, automating renewal, deployment, and compliance monitoring to Subway’s security standards.
Own mobile app release engineering for the Apple App Store and Google Play Store, including build signing, release packaging, and store submission automation.
Document DevOps processes, runbooks, and pipeline standards.
Serve as a DevOps resource and practitioner for cross-functional engineering teams, training engineers on CI/CD best practices and championing automation-first thinking.
Leverage AI-assisted development tooling (Claude, GitHub Copilot, or equivalent) as a daily engineering practice.