Sr. Desktop Technician
About The Position
Leads less experienced staff in second level support and maintenance of the desktop and peripherals computing environment at OSUMC. Responsible for the installation, monitoring and service of the desktop hardware, software and peripherals at the whole unit or individual component level at OSUMC. Provides technical expertise, fault diagnosis, identification, isolation and resolution for the most complex PC/printer/peripheral/data/network/telephony systems and equipment issues and deployments. Assists in the integration and interfacing of these systems and/or networks with the Medical Center's data network. Working within the guidelines established by the OSUMC Technology Services and Support team within OSUMC IT, performs complex and project related break/fix and deployment duties within the medical center. Acts as a team leader for complex projects, assignments and issues associated with the desktop computing function.
Requirements
- High school diploma or GED and 2 years of relevant experience.
Nice To Haves
- Computer science degree preferred.
Responsibilities
- Leads less experienced staff in second level support and maintenance of the desktop and peripherals computing environment at OSUMC.
- Responsible for the installation, monitoring and service of the desktop hardware, software and peripherals at the whole unit or individual component level at OSUMC.
- Provides technical expertise, fault diagnosis, identification, isolation and resolution for the most complex PC/printer/peripheral/data/network/telephony systems and equipment issues and deployments.
- Assists in the integration and interfacing of these systems and/or networks with the Medical Center's data network.
- Working within the guidelines established by the OSUMC Technology Services and Support team within OSUMC IT, performs complex and project related break/fix and deployment duties within the medical center.
- Acts as a team leader for complex projects, assignments and issues associated with the desktop computing function.
Benefits
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
