Sr. Demand Planning Manager

the LEGO GroupMarkham, ON
CA$139,761 - CA$209,641Hybrid

About The Position

Join the LEGO® Group in Canada as the newest member of the Market Operations team! Our team is responsible for developing a risk-balanced demand plan that supports our commercial objectives: Generating a monthly revenue and consumer sales plan that supports customer plans, marketing goals, and financial reporting. Our team manages changes to demand plan needs at both the topline and item mix levels and oversees retailer inventory planning and execution to deliver efficient flow of goods to improve both item in-stocks and inventory productivity at retail.

Requirements

  • Several years of Demand Planning experience in consumer goods, pharmaceutical goods or related industry
  • Proven track record leading process design and team continuous improvement initiatives
  • High proficiency with SAP, Excel, PowerBI, Databricks, demand planning systems
  • Demonstrates exceptional analytical skills, ability to deliver insights through analysis, and ability to proactively identify and implement continuous improvement actions
  • Exhibits outstanding business sense, team leadership, and executive communication capabilities
  • Exhibits strong collaboration, influencing, and consensus-building skills
  • Exhibits a strong bias for delivering results, continuous improvement and learning

Responsibilities

  • Develop the risk-balanced monthly demand plan that supports the commercial objectives, customer and marketing plans of the Canada Business Unit (BU) and reflects the outlook for monthly and full year shipments, consumer sales, and retail closing stock.
  • As the owner of the monthly S&OP process, lead the BU accountability for the monthly forecasts to deliver a full year Sales, Shipments and Inventory plan.
  • In-depth analysis of current Sales, Shipment and Retail Inventory performance and seasonality
  • Ensure that the demand plan outlook is incorporated into market group plans
  • Review, challenge and consolidate Sales, Marketing and Demand Planning forecast assumption changes.
  • Provide Plan outlook recommendations to the LEGO Canada Leadership Team.
  • Lead local cross-functional gap to target process to identify actions to mitigate risks to the full year plan
  • Work closely and collaboratively with regional and global demand planning colleagues to ensure seamless execution and drive continuous improvement in the S&OP process, tools and outcomes.
  • Ensure timely submission of demand plan to regional, Finance and Supply Chain partners.
  • Lead Continuous Improvement of forecast accuracy metrics, S&OP tools and processes:
  • Evaluate topline and item forecasting metrics and develop action plans to deliver improvements and achieve important metrics
  • Identify plans to support novelty and key audiences in the demand plan
  • Lead team development and implementation of new processes, dashboards and reports to improve forecast outcomes and team productivity
  • Continuously evaluate and optimize Canada S&OP process
  • Motivate and coach demand planning and inventory management team to drive continuous upgrading of team skills, processes and outcomes
  • This role is critical to leading the development of an accurate monthly demand plan and leading the continuous improvement agenda of both our planning processes, tools, and team competencies.
  • A leader within the Operations team and the Canada BU, the Senior Demand Planning Manager identifies and champions cross-functional actions to deliver improvements in key operational targets and success metrics (topline and item error, forecast value add, retail closing stock, in-stocks, team motivation).

Benefits

  • Family Care Leave
  • life and disability insurance
  • resources and benefits to nurture physical and mental wellbeing
  • opportunities to build community and inspire creativity
  • generous colleague discount
  • bonus scheme
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