SR Data Integrity Analyst, Revenue Cycle

OhioHealth

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: This position supports the System-wide Enterprise Master Patient Index (EMPI), chart corrections, duplicate merges, overlays, and other Data Integrity Analyst functions for all OhioHealth entities on Epic (Care Connect). In addition, this position may support all EMPI functions related to Community Connect entities. These tasks require effective critical thinking skills to analyze regulatory requirements, state and federal laws, including Joint Commission, the 21st Century Cures Act and HIPAA. The Senior Data Integrity Analyst must apply this knowledge when evaluating and working multiple inbaskets and interface error queues requiring deductive reasoning for the purpose of ensuring accurate documentation in the patient’s EHR. This role requires excellent written and verbal communication skills. The position also requires working independently with little to no supervision. Data abstraction and computer skills are essential to this role along with excellent customer service skills. Excellent organizational skills with attention to detail are necessary to perform this role successfully. This position is responsible for training, process and workflow assessment, recommendations for improvement, implementing changes to workflows, reporting, GEMBA board, tracking and analyzing statistics, leading huddles and assisting with team engagement. May also assist with more duties and responsibilities requiring advanced critical thinking and analysis skills. The position must work independently with little to no supervision. This associate must also be able to perform other duties as assigned by HIM Leadership.

Requirements

Associate's Degree
Bachelor's Degree
RHIA - Registered Health Information Administrator - American Health Information Management Association
RHIT - Registered Health Information Technician - American Health Information Management Association
Data Integrity/EMPI Data Experience of 2 years or greater

Responsibilities

Assists with various functions in Data Integrity/EMPI to include, but not limited to duplicate merges, chart corrections and overlays as assigned.
Troubleshoots data integrity issues by ensuring each patient has one medical record number, including performing necessary changes in all Ohio Health systems as needed.
Monitors overlay reports and potential duplicate patient work queues, researches and performs maintenance required to validate patient identity utilizing established department guidelines / processes in addition to personal discretion and judgement.
Monitors assigned chart correction cases (document corrections, amendment requests, etc) or tasks on a routine basis and follows up with all members assigned within the case to ensure timely resolution.
Utilize internal and external resources as needed to aid in the necessary research to resolve duplicates, overlays, and other chart correction issues. Utilize various applications and validate documents such as clinical and registration notes, physician orders, prescriptions, medications, and other data fields/resources.
Search for and analyze demographic and clinical data applying critical thinking skills to discern correct patient information in accordance with established processes and procedures.
Manage multiple critical tasks and assignments simultaneously with speed and accuracy in a fast paced and evolving environment.
Uses logic and reasoning to identify corrective measures, process improvements, approaches to solving problems, and alternate solutions, as necessary.
Notify all downstream systems/departments and/or support staff external to department of data integrity or medical record number (MRN) changes in a timely fashion to keep systems synchronized.
Reviews and processes inbound messages or tasks into the Ohio Health electronic medical record for patient care coordination, privacy/security, and integrity of the patient’s protected health information.
Responds to questions from external facilities/practices regarding the operation and support of our health information exchange (HIE) and completes processes and tasks related to the HIE.
Manage multiple critical tasks and assignments simultaneously with speed and accuracy while under pressure.
Leads cross training and new hire onboarding
Prepare documentation and guidelines as assigned.
Generates reports and analyzes data for distribution to other areas or for the team as assigned.
Participates with task forces, project teams or committees as assigned.
Leads department huddles and GEMBA board preparation and presentation.
Maintains positive behavior and adapts to a changing environment.
Understand and present complex information and respond to questions about patient chart/data integrity issues from all departments across the organization
Work both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision / guidance.
Assumes responsibility for professional growth and development by completing training/recertification designed to maintain and increase job knowledge.
May be required to provide afterhours/on-call support for urgent requests and coverage.
Attends meetings as required.
Other duties and projects as assigned