The Sr Data Analyst leads projects designed to improve operational performance and deliver excellent client service while supporting internal operations teams. The role applies analytical, communication, and project management skills to develop and implement operational or client-focused business strategies. It is accountable for operational risk-management metrics and helps identify, investigate, and resolve operational issues. The analyst retrieves data from the data warehouse, optimizes and tunes queries, maintains knowledge of business processes and reporting, and mentors team members in SQL programming. The role collects and evaluates metrics for monthly operational or client reviews and presents findings and ideas to audiences ranging from operations staff to senior management. The position is on-site. Employees must have a smartphone that meets company security standards and can run required applications such as Microsoft Authenticator.
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Job Type
Full-time
Career Level
Senior