Sr. Data Analyst
About The Position
The Sr. Data Analyst will support technology and data initiatives in a Child Support Services environment, bridging business operations and technical teams to translate program requirements into system, data, and process solutions. The role combines business analysis, SQL and data analysis, Salesforce support, and Child Support Services domain knowledge. It is a contract-to-hire opportunity, with potential to transition into a long-term position based on performance and organizational needs. The role is local to Phoenix and hybrid, with an expectation of 80% remote work as needed; this arrangement is subject to change.
Requirements
- Experience as a Business Analyst, IT Analyst, Data Analyst, or in a similar role supporting enterprise technology initiatives.
- Strong business analysis skills, including requirements gathering, process analysis, documentation, and stakeholder management.
- Hands-on experience writing and executing SQL queries for data analysis and validation.
- Experience working with Salesforce as a Business Analyst or supporting Salesforce implementations and enhancements.
- Experience working within Child Support Services or Child Support Enforcement programs or systems.
- Ability to translate complex business requirements into clear functional and technical requirements.
- Experience collaborating with business users, developers, QA teams, data teams, and other technical stakeholders.
- Strong analytical, problem-solving, communication, and documentation skills.
Nice To Haves
- Experience supporting modernization or transformation of Child Support Services systems.
- Experience with data migration, system integration, data mapping, or data reconciliation.
- Familiarity with government or public-sector human services programs.
- Experience with Agile/Scrum methodologies, including user stories, backlog refinement, sprint planning, and UAT.
- Salesforce certifications or formal Salesforce Business Analyst experience.
Responsibilities
- Partner with Child Support Services program stakeholders, IT teams, developers, and data teams to gather, document, and validate business and technical requirements.
- Analyze business processes, system workflows, and data to identify gaps and opportunities for improvement.
- Translate business needs into functional requirements, user stories, process flows, acceptance criteria, and other technical documentation.
- Use SQL to query, analyze, reconcile, and validate data across systems and databases.
- Support data mapping, data quality analysis, reporting, system integration, and migration activities.
- Act as a liaison between business stakeholders and technical teams throughout the software development lifecycle.
- Support Salesforce initiatives by gathering requirements, analyzing workflows, validating configurations, and assisting with testing and implementation.
- Participate in system testing, user acceptance testing (UAT), defect tracking, and production validation.
- Analyze Child Support Services workflows and ensure technology solutions support program and operational requirements.
- Assist with reporting, documentation, stakeholder communication, and ongoing system enhancements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
