Sr Cyber Defense Ops Spec

Citizens Financial Group • Johnston, RI

3d • Onsite

About The Position

The Sr Cyber Defense Ops Specialist is a senior individual contributor in the Cyber Defense Threat Detection Cyber Defense Operations Center. The role performs security monitoring, intrusion analysis, incident handling, data loss prevention, privileged user monitoring, analyst training, security incident management, malware detection and eradication, and recognition of hacker and incident-response tactics, techniques, and procedures. The specialist has responsibility for one or more security systems and serves as a technical authority on critical operational decisions that can affect technology and business areas beyond the team. The role stays current with security technology, the threat landscape, and emerging threats; serves as a subject matter expert in relevant disciplines; and provides management with recommendations and guidance.

The position is based at the Citizens Bank Johnston Campus in Johnston, Rhode Island, and is not remote. The schedule is 40 hours per week over four days, Tuesday through Friday, from 7:00 a.m. to 5:00 p.m. The salary range is $84,000 to $100,000 per year, with an opportunity to earn an annual discretionary bonus. Compensation depends on factors including budget, work location, skills, and experience.

Requirements

• At least 3 years of security industry experience; experience in a Security Operations Center environment is preferred.
• Strong verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
• Critical thinking, problem-solving, and decision-making skills.
• Active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Ability to work independently or strategically.
• Ability to adapt and demonstrate flexibility in a dynamic environment.
• Bachelor's degree or equivalent combination of experience.

Nice To Haves

• Experience with Security Information and Event Management tools such as ArcSight or Splunk.
• Experience with intrusion prevention and detection tools such as FirePower or McAfee.
• Experience with database security tools such as Guardium or jSonar.
• Experience with data loss prevention tools such as Symantec or Triton.
• Experience with firewalls such as Cisco, Palo Alto, or Check Point.
• Experience with application security tools, including web application firewalls.
• Experience with vulnerability tools, cybersecurity incident response, and host intrusion detection systems.
• Experience with XDR and antivirus tools such as CrowdStrike, Symantec, or Microsoft Defender.
• Relevant industry certifications, such as Net+, Sec+, CySA+, CEH, Pentest+, GCFA, GSOC, AWS Certified Cloud Practitioner, or Microsoft Azure Fundamentals.

Responsibilities

• Perform ongoing security monitoring and threat analysis, including analysis of logs, NetFlow data, and packet captures.
• Identify potential IT security incidents and escalate information to appropriate incident-response senior staff.
• Assess threat and vulnerability information from internal and external sources and promptly apply applicable mitigation techniques.
• Develop meaningful metrics that reflect the environment's security posture and support risk-informed decisions.
• Use information from cybersecurity tools and processes to assess potential security and business impacts and communicate recommendations to management.
• Represent Cyber Defense, as needed, in security- or risk-related initiatives and working groups requiring technical skills and security expertise.
• Proactively protect, monitor, investigate, and resolve threats to secure the user environment and company assets.
• Perform intrusion analysis, incident handling, data loss prevention, privileged user monitoring, analyst training, security incident management, and malware detection and eradication.

Benefits

• Competitive pay.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Retirement benefits.
• Maternity and paternity leave.
• Flexible work arrangements.
• Education reimbursement.
• Wellness programs.
• Paid time off that exceeds mandatory paid sick or paid time-away requirements in every local and state jurisdiction in the United States.
• Opportunity to earn an annual discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior