Sr. Customs Analyst

PetSmart • Phoenix, AZ

2d • Hybrid

About The Position

The Sr. Customs Analyst is responsible for supporting daily compliance with Canada, Puerto Rico and U.S. import requirements to ensure that the company is in compliance with all appropriate Customs and Participating Government Agency (PGA) regulations. Compliance and process mindset are paramount to maintaining PetSmart’s compliance program. Organization and attention to detail are required for job tasks.

Requirements

• Bachelor’s degree in business or equivalent program preferred
• 2+ years of experience in import/export compliance preferred
• Proficiency in Microsoft Access, Excel, Word and PowerPoint and SAP
• Ability to multi-task
• Strong analytical and problem-solving skills
• Strong human relations skills to build positive relationships with team, other departments, external suppliers and government officials

Nice To Haves

• Retail and/or supply chain background is a plus

Responsibilities

• Effectively communicate and build relationships with Transportation, Distribution, Replenishment, Vendor Management, Finance, Legal, Merchandising and Global Sourcing departments as well as vendors and service providers
• Monitor, identify, and support resolution of shipment and compliance issues to ensure timely and compliant movement of goods
• Support PGA processes, including gathering and maintaining ingredients lists and required data, and obtaining and tracking export/import permits
• Support HTSUS/HTSCA and PGA code assignment and maintenance, including supporting and overseeing classification activities in coordination with internal stakeholders
• Perform pre- and post-entry audits of Customs entries, identifying trends or risks and supporting corrective actions
• Run and analyze reports in company and service provider platforms to identify issues, trends, and opportunities for improvement
• File US Census declarations, coordinate DC/vendor/freight transportation for international expansion exports; file Puerto Rico Hacienda import tax declarations
• Manage USMCA and other duty preference program certificates from vendors
• Support Customs programs and projects such as CTPAT audits, Duty Drawback, FTZ, and similar initiatives
• Manage Canadian Exclusion module processes which help determine goods that are eligible to go to Canada
• Manage invoicing for customs brokerage services and permits, ensuring accuracy and alignment with services performed
• Manage and validate estimated landed cost duties for international shipments and vendors

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees