Sr Customer Training Professional

HoneywellNorth Branford, CT
$48,400 - $60,500Hybrid

About The Position

As a Sr Customer Training Professional here at Honeywell, you will play a pivotal role in designing and delivering impactful training programs that enhance customer experience and empower users to maximize the value of our products and solutions. You will be responsible for developing customer-centric training strategies that align with business goals and drive customer satisfaction and loyalty. You will report directly to our Customer Training Supervisor and you’ll work out of our Northford, CT location on a Hybrid work schedule. In this role, you will impact the effectiveness of customer engagement by ensuring customers are well-equipped with the knowledge and skills needed to utilize Honeywell Building Automation products and services successfully, thereby contributing to customer retention and business growth. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

  • Experience in designing and delivering training programs.
  • Ability to develop customer-centric training strategies.
  • Knowledge of Honeywell Building Automation products and services.

Responsibilities

  • Designing and delivering impactful training programs that enhance customer experience and empower users to maximize the value of our products and solutions.
  • Developing customer-centric training strategies that align with business goals and drive customer satisfaction and loyalty.
  • Ensuring customers are well-equipped with the knowledge and skills needed to utilize Honeywell Building Automation products and services successfully.
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