Sr Customer Experience Training Professional
About The Position
As a Sr Customer Experience Training Professional here at Honeywell, you will play a pivotal role in designing and delivering impactful training programs that enhance customer experience and empower users to maximize the value of our products and solutions. You will be responsible for developing customer-centric training strategies that align with business goals and drive customer satisfaction and loyalty. You will report directly to our Customer Experience Training Supervisor and you’ll work out of our Northford, CT location on a Hybrid work schedule. In this role, you will impact the effectiveness of customer engagement by ensuring customers are well-equipped with the knowledge and skills needed to utilize Honeywell Building Automation products and services successfully, thereby contributing to customer retention and business growth. Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.
Requirements
- Experience in designing and delivering training programs.
- Ability to develop customer-centric training strategies.
- Knowledge of Honeywell Building Automation products and services is likely beneficial.
Responsibilities
- Designing and delivering impactful training programs that enhance customer experience.
- Empowering users to maximize the value of our products and solutions.
- Developing customer-centric training strategies that align with business goals and drive customer satisfaction and loyalty.
- Ensuring customers are well-equipped with the knowledge and skills needed to utilize Honeywell Building Automation products and services successfully.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
