Sr. CRM Account Executive - Strategic Tech

ServiceNow • San Diego, CA

4d • Remote

About The Position

The CRM AE will oversee market success of ServiceNow's Customer Workflow products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

Requirements

• Current location in California, United States
• 5+ years successfully selling CRM domain (CSM, FSM, S2P, Q2C, etc.)
• 7+ years knowledge on return on investment of specialty solutions area to lead solution win
• 5+ years as AE or full cycle specialist successfully selling into Enterprise segment (5K+EE)
• Consistently meets/exceeds transferable sales quotas
• Expertise selling into Strategic Technology Vertical, understanding of industry dynamics
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Understanding of business sales processes

Nice To Haves

• Segment: Strategic Enterprise
• Vertical: Strategic Hi-Tech

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes

Benefits

• health plans
• flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed