Sr Credit Coordinator

Mohawk Industries, Inc.•Dallas, TX

10h

About The Position

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Job Objective: The Sr Credit Coordinator is an entry-level contributor that supports the department by completing clerical work and monitoring records. This role involves evaluating credit applications, monitoring credit limits, and collaborating with internal and external stakeholders to ensure effective credit management.

Requirements

Bachelor’s degree in a related field or equivalent education and/or experience.
0-2 years’ relevant experience or equivalent education and/or experience.
Excellent communication, problem solving, and organizational skills.
Proficient using Microsoft Office Suite products.
Working knowledge of commercial unsecured credit practices
Understanding of credit risk assessment and financial analysis
Knowledge of lien laws and regulatory requirements
Ability to manage and prioritize multiple tasks in a fast-paced environment
Strong organizational and time management skills
Demonstrated willingness to learn and take on new responsibilities

Nice To Haves

Experience with SAP accounting systems preferred
Familiarity with Experian/BizIQ and Dun & Bradstreet platforms
Experience with third-party collections management is a plus

Responsibilities

Review and approve daily credit applications, joint check agreements, project account documents, purchase orders, and specialty accounts by analyzing credit bureau reports, financial statements, and other relevant credit data.
Accurately document and maintain account notes and updates.
Respond to new account inquiries via email and communicate effectively with sales and credit teams regarding required documentation.
Handle inbound calls from customers, sales service centers, and internal/external credit personnel regarding new accounts.
Provide high-quality customer service to both internal and external stakeholders.
Ensure all requests are processed within a 24-hour turnaround time.
Maintain a daily log of processed credit applications, joint check agreements, and project accounts.
Notify credit personnel and sales service centers upon completion of new account processing.
Organize and maintain pending files and folders for incomplete or in-process accounts.
Prepare and generate letters and cover pages for new accounts.
Manage filing, imaging, and record retention of new account documentation.
Monitor and respond to shared department inboxes, including billing and trade reference requests.
Assist with reporting related to new accounts and collection files.
Support the manager with collection file maintenance and related tasks.
Perform general administrative and clerical duties as needed.
Performs other duties as needed.