Sr. Credit & Collections Specialist

Cadence Design Systems • Berlin, NV

7d • Onsite

About The Position

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. This role focuses on the timely collections of North America customer accounts receivable to achieve targeted results, involving multi-million-dollar transactions. The candidate will be required to develop, foster, and manage key relationships with Cadence account managers/directors and customers. This is a corporate office position, not a call center.

Requirements

• At least 5 years of collections experience including interaction with a large customer base.
• Proficiency in Microsoft Office including Excel and Word is essential.
• Excellent communication, problem solving, and analytical skills required.
• Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency.
• Must be detail oriented with an eye for accuracy.

Nice To Haves

• Some credit experience preferred.
• SAP, SharePoint, and Salesforce experience are preferred.
• Experience in high tech industry beneficial.

Responsibilities

• Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner.
• Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger.
• Liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts.
• Review open accounts receivable and engage in required collection efforts.
• Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations.
• Manage customer software access in line with customer payments (License key extensions).
• Prepare cash flow forecasts for customer account portfolio, involving examination of existing and future billings for all order types and an assessment of the expected collection dates.
• Prepare various reports as required.
• Occasional project work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed