Sr CRA Manager

LendingClub•San Francisco, CA

4d•$135,000 - $159,000•Hybrid

About The Position

Happen Bank is seeking a Sr CRA Manager to support the strategy, execution, and ongoing enhancement of the Bank’s Community Reinvestment Act (CRA) Program and CRA Strategic Plan. In this role, you’ll apply deep CRA expertise to monitor performance, strengthen governance, advance community development activities, and maintain regulatory and examination readiness. You’ll partner with leaders and stakeholders across the Bank to execute the CRA strategy, identify opportunities to strengthen performance, and ensure CRA activities, data, reporting, and community investments align with regulatory expectations and the Bank’s objectives.

Requirements

6+ years of progressive experience in CRA or a related regulatory function within a bank or regulated financial institution; bachelor’s degree or higher in a related field; or equivalent combination of education and work experience
Deep working knowledge of the Community Reinvestment Act, implementing regulations, interagency guidance, and related regulatory expectations
Demonstrated experience managing CRA programs, including Strategic Plans, performance context, data collection and analysis, documentation, regulatory reporting, and community development activities
Proven experience leading CRA examinations and interacting directly with federal and/or state banking regulators
Experience developing and executing CRA strategies aligned with business objectives, community needs, and regulatory expectations
Strong understanding of retail banking products, deposit operations, lending activities, and community development programs
Demonstrated ability to build relationships with community organizations, business partners, and internal stakeholders and to develop long- and short-term plans that advance CRA objectives
Strong analytical skills with the ability to evaluate CRA performance, identify trends and gaps, and translate findings into clear recommendations for management
Excellent written and verbal communication skills, including experience preparing and presenting materials to executive management, Board committees, and other governance forums
Strong organizational skills with the ability to manage multiple priorities and regulatory deadlines independently while exercising sound judgment
Hands-on experience using AI tools to accelerate your work and improve output quality. You’re thoughtful about data sensitivity, regulatory accuracy, and the limitations of AI, and you know where independent human judgment and validation remain essential

Responsibilities

Partner with senior leadership to develop, maintain, and execute Happen Bank’s multi-year CRA strategy and Strategic Plan, monitoring performance against established goals and identifying areas requiring additional focus
Monitor and analyze CRA performance and prepare reporting for the Community Reinvestment Committee, CRA Working Group, and other governance forums, providing recommendations to align performance with defined objectives and metrics
Oversee CRA data collection, validation, monitoring, and reporting across lending, investment, service, and community development activities, including personal loan performance for low- and moderate-income borrowers and geographies and required residential mortgage and small business loan data
Maintain CRA documentation and regulatory records, including the Bank’s CRA public file and supporting documentation for qualifying activities
Conduct community outreach within the Bank’s CRA assessment areas to identify credit, service, and community development needs and partner with leadership to develop programs and goals that address those needs
Build relationships with for-profit and nonprofit organizations to identify and evaluate CRA-qualified lending, investment, donation, and community development opportunities consistent with safe and sound banking practices
Manage the Bank’s CRA donations budget and coordinate volunteer and community development service opportunities, increasing employee awareness and participation while ensuring activities support qualified low- and moderate-income communities
Provide CRA subject-matter expertise across the Bank, ensure appropriate CRA training for employees and the Board, monitor regulatory developments, and support implementation of applicable regulatory changes
Lead and support CRA audits and regulatory examinations, including Performance Evaluations, documentation preparation, regulatory responses, and remediation activities