Sr Coordinator, Sales Support & Operations

Ameritas • Schaumburg, IL

10h • Hybrid

About The Position

The Sr Coordinator, Sales Support & Operations supports delivery of support services to the organization's sales force to achieve sales objectives and drive revenue under limited supervision. The incumbent maintains positive relationships with internal and external contacts to achieve customer retention by processing support service-related tasks and making product recommendations. • This is a hybrid role working partially in-office and partially from home. This role can be located at either our Lincoln, NE or Chicago office.

Requirements

• S. Diploma or GED is required.
• 2-4 years of related experience is required.

Nice To Haves

• Experience with Microsoft Excel and Salesforce is a plus.
• Experience in insurance preferred.

Responsibilities

• Delivers service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information.
• Communicates by phone or written correspondence with potential/current customers or field partners to answer questions, process transactions, and deliver service solutions.
• Coordinates processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams.
• Monitors progress during the entire lifecycle of a case.
• Provides recommendations to resolve procedural or system related problems.
• Maintains a general understanding of various insurance products and their features and limitations.
• Supports new or entry level associates by providing guidance and training and conducting analysis of problems that may arise.

Benefits

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
• Matching donations program.
• Paid volunteer time– 8 hours per month.
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees