Operations Support Coordinator

Saddle Creek • Bessemer, AL

6d

About The Position

Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. Shift hours: WKC Shift - Thursday-Sunday, 3:30pm - 1:30am Major Tasks, Responsibilities and Key Accountabilities Coordinate between customer operations and transportation. Performs customer service functions, with special emphasis on communications, problem solving, inventory control, shipping & receiving and interpersonal skills. Establish and maintain effective working relationships with associates, other agencies, customers and the public.

Requirements

• 18 years of age or older
• Minimum of one-year experience in an customer service role
• completion of high school diploma or equivalent required
• Working knowledge of Business English, spelling and arithmetic and office practices and procedures
• Type accurately, make accurate arithmetic computations, prepare and maintain complex records and reports
• Follow written and verbal instructions and communicate effectively verbally and in writing
• High degree of computer data entry and 10-key skills are needed
• Good problem solving and stress management skills and demonstrate flexibility

Nice To Haves

• WMS experience is a plus
• Knowledge of Microsoft Word, Excel & Power Point are preferred

Responsibilities

• Coordinate between customer operations and transportation.
• Performs customer service functions, with special emphasis on communications, problem solving, inventory control, shipping & receiving and interpersonal skills.
• Establish and maintain effective working relationships with associates, other agencies, customers and the public.

Benefits

• Weekly pay with skill pay and shift differentials
• Benefits package including medical, dental, vision and medical reimbursement
• Medical employee-only premium as low as $5.90/week, $26/month with wellness discounts
• HSA with annual employer contribution
• Weekly 401(k) match
• Vacation immediately upon hire
• 8 holidays per calendar year
• Personal time after 90 days
• EAP and identity theft protection
• Tuition reimbursement
• Company paid life insurance and short term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees