Sr. Contract Specialist
About The Position
Coordinate all contract preparation activities related to the Contract Administration Centers of Excellence component of the contracting process from opportunity identification through contract execution and reporting, utilizing Salesforce.com, Apttus and DocuSign web-based applications to assist with those efforts. Drive system and process compliance, controls and standardization for high-volume and high-risk customers to include: Health Plans, Integrated/Independent Physician Associations, Nationwide Accounts, Health Systems, Accountable Care Organizations, and other laboratories, managing profitable and meaningful changes in the company. Manage system development activities for applications that support the contracting process. Work cross-functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract administration compliance and standardization.
Requirements
- 7 + years experience in Lab Industry and a comprehensive understanding of functional departments within a Laboratory-based organization to include but not limited to: Commercial/Sales, Legal, Compliance, Billing, Lab Operations, Pricing/Finance, Account Setup and Patient Services
- 4 + years’ experience with managing or supporting a system driven contracting process/function
- 5 + years’ experience in Customer Relationship Management and Contract Lifecycle Management software/applications, particularly Salesforce.com and Apttus/Conga cloud-based software
- Lab industry knowledge, specifically around ancillary provider contracting
- Strong written & verbal communication
- Planning and organization
- Able to perform in a fast-paced environment
- High School Diploma or Equivalent (Required)
Nice To Haves
- College graduate
- Bachelor’s Degree (Preferred)
Responsibilities
- Coordinate all contract preparation activities related to the Commercial Contracting Centers of Excellence component of the contracting process from receipt of a contract request through contract execution, utilizing SalesForce.com, Apttus/Conga, and eSignature web-based applications to assist with those efforts.
- Drive system and contracting process compliance, controls, and standardization for a variety of agreement and customer types to include health care providers, hospitals/health systems, vendors, and clinical reference laboratories, to support regional/esoteric business units, enterprise accounts, and select franchise arrangements.
- Manage system development activities for applications that support the contracting process.
- Work cross-functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract process compliance and standardization.
- Process and manage contract requests through the approval process, agreement drafting and negotiation process, and follow through to agreement execution and post-execution notification processes.
- Oversee complex and/or nuanced agreements that require additional support and oversight due to complexities or strategic engagement.
- Complete contract terms and conditions reviews for request for proposals (RPFs) in partnership with the RFP Response Team.
- Develop and implement strategy, process improvements, and criteria for system applications utilized within the Commercial Contracting Team (i.e., Apttus/Conga, SFDC, SmartSheet, SharePoint, eSignature tools)
- Assist with system administration activities within the contracting related systems and other partnered applications
- Support and assist the Contract Extended Support Team’s inquiries and training
- Assist with administration of the Quality Control (QC) process
- Partner with Sr. Manager Commercial Contracting to facilitate and host training internal customers and business partners on the Commercial Contracting processes and procedures
- Create and distribute reporting to internal stakeholders regarding Commercial Contracting activity or ad hoc reports as assigned
- Participate in scheduled audits and provide requested deliverables that support contract system and process compliance in accordance with company standards
- Create and update SOPs and playbooks to ensure that processes are aligned with the Centers of Excellence key business objectives.
- Work cross-functionally with Commercial Leadership, Legal, Franchises, Regions, Esoteric laboratories, and other internal resources to drive Commercial Contracting Centers of Excellence
- Other duties as assigned
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
