Sr Contract Develop Analyst

Aflac, Incorporated • Farmington, CT

1d • $75,000 - $95,000 • Remote

About The Position

Aflac is hiring a remote Sr Contract Develop Analyst to work from home within the continental United States. Occasional office visits may be requested in advance based on business needs. The role provides oversight, guidance, and operational support for contract development activities, including team training and quality assurance, process reviews and improvements, compliance, and complex contract and policy transactions. The analyst coordinates strategic initiatives, supports cross-functional decision-making, handles complex inquiries, and prepares reports and project documentation. The salary range is $75,000 to $95,000.

Requirements

• Bachelor's degree in a related field, or an equivalent combination of education and experience.
• Six or more years of product-related experience.
• Four or more years of group insurance experience in contract development analysis.
• Excellent written, verbal, and interpersonal communication skills, including the ability to engage senior management and internal and external stakeholders.
• Detailed knowledge of insurance agreements and the ability to interpret and apply their terms to business and customer needs.
• Ability to work independently while coaching, mentoring, and supporting others' development.
• Strong presentation and communication skills; ability to deliver clear, concise messaging and influence outcomes across audiences.
• Ability to interpret and apply business rules, policies, and regulatory requirements in varied situations.
• Collaborative working style and ability to build relationships and contribute to cross-functional partnerships.

Responsibilities

• Provide oversight and monitor team activities, delivering procedural guidance and specialized administrative support to ensure compliance standards are followed.
• Develop and maintain training plans and materials; oversee onboarding and quality assurance for new team members and track their progress.
• Oversee training and quality review processes, mentor employees, communicate progress to leadership, assign training responsibilities as needed, and maintain personal development.
• Coordinate strategic initiatives and process reviews, including Smart Drafting, new and enhanced benefit implementations, and renewal changes; ensure work meets timelines, budgets, and defined objectives, and facilitate discussions and decision-making.
• Standardize and implement process improvements, coordinate staffing adjustments based on volume, and execute business rule changes.
• Develop and execute tactical plans and process enhancements; manage SharePoint tools for documentation, tracking, and reporting.
• Identify and resolve gaps in filing processes and ensure clear, timely documentation and communication to internal teams.
• Provide complex clerical and operational support related to contracts, certificates, and policy transactions; support customer service standards and identify automation improvement opportunities.
• Ensure compliance with legal and regulatory requirements governing standard work practices.
• Handle complex customer, distributor, broker, and internal inquiries, applying technical knowledge to provide accurate information and support customer satisfaction.
• Gather and record case information and prepare reports with analysis and insights to support decision-making.
• Support project execution by preparing documentation and completing tasks in line with timelines and quality standards.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Prescription drug coverage
• Health care flexible spending account
• Dependent care flexible spending account
• Aflac supplemental policies (Accident, Cancer, Critical Illness, and Hospital Indemnity) offered at no cost to the employee
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays annually
• Up to 20 days of PTO to be used for any reason
• State-mandated sick leave, if eligible
• Other leaves of absence, if eligible, including adoption and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior