Sr. Content Designer- 2 roles

Aflac, Incorporated

2d•$80,000 - $110,000•Hybrid

About The Position

This role is for a Sr. Content Designer with two positions available. The salary range is $80,000 - $110,000, and the job posting end date is August 14, 2026. The work designation can be hybrid or remote depending on the candidate's location relative to Aflac offices in Columbus, GA or Columbia, SC. If located within 50 miles, the role is hybrid, requiring at least 60% in-office work. If located more than 50 miles away, the role is remote, with potential occasional requests to visit the office based on business needs. The role requires excellent knowledge of writing principles, English grammar, and spelling for creating professional publications. Strong knowledge in instructional design, adult learning principles, needs analysis, instructional objectives, blended learning, learning object methodology, and measurement standards is also necessary. Experience with media file formats for web presentation is preferred. Excellent oral, written, and interpersonal communication skills are essential for interacting with internal customers, facilitating meetings, and providing feedback. Strong project management skills are required to meet quality expectations within schedule and budget. A strong service focus is needed for anticipating client needs, managing client relationships, and promoting a high-impact service culture. Specific technical requirements include HTML 5, SCORM 1.2 and 2004, and JavaScript. Video and photo creation/editing experience (e.g., Adobe Photoshop, Snagit, Adobe Premier, Adobe Audition, Audacity, Adobe Creative Cloud, Motion Array, Vimeo) is required. Print and support material experience (e.g., InDesign, Publisher, Microsoft Office, Getty Images) is also required. eLearning authoring experience (e.g., Lectora, Captivate, Articulate 360, SCORM 1.2 and 2004) and LMS/LXP experience are required. Advanced skills in Microsoft Excel, PowerPoint, and Word are necessary.

Requirements

Excellent knowledge of writing principles, English grammar, and spelling to create, edit, and/or proofread professional-quality publications that effectively communicate with the chosen audience
Strong knowledge in the design and development of instructional materials, incorporating adult learning principles
Experience conducting needs analysis, writing instructional objectives, creating blended learning solutions, incorporating learning object methodology, and integrating measurement standards
Excellent oral, written, and interpersonal communications skills to effectively interact with internal customers by facilitating meetings and providing relevant feedback and input to topic or concern being discussed/reviewed
Strong proven project management skills and ability to meet project quality expectations within schedule and budget
Strong service focus in anticipating client needs where possible, managing complex client relationships, promoting a high-impact service culture by consulting and involving all key stakeholders
HTML 5, SCORM 1.2 and 2004, JavaScript (Required)
Video and Photo Creating/Editing Experience required. (ie. Adobe Photoshop, Snagit, Adobe Premier, Adobe Audition, Audacity, Adobe Creative Cloud, Motion Array, Audacity, Vimeo)
Print and support material experience required. (i.e. InDesign, Publisher, Microsoft Office, Getty Images)
eLearning authoring experience required. (i.e. Lectora, Captivate, Articulate 360, SCORM 1.2 and 2004))
LMS and LXP experience. (required)
Microsoft Excel and PowerPoint: Advanced skillset
Microsoft Word: Advanced skillset
Bachelor’s degree in instructional design, instructional technology, education, distance learning, or a related field
Required 7+ years of relevant professional experience in instructional design and analysis
Required training design- creating, customizing and working from open space related to finding the right solution to engage and improve business performance
Required media development, publishing and content management; conducting classroom learning sessions, seminars and workshops
Or an equivalent combination of education and experience

Nice To Haves

Working knowledge of media file formats, standards, and best practices for web presentation (Preferred)

Responsibilities

Leads engagement with field stakeholders (e.g., focus groups, working sessions) to gather insights, ensure alignment with business objectives, and inform the development of targeted learning solutions; ensures effective delivery of curriculum across multiple channels and modalities
Leads the design and continuous improvement of training content, including digital and instructor led materials; evaluates program effectiveness and delivers strategic recommendations to enhance learning outcomes and sales leadership development
Oversees the integration and deployment of training initiatives across regions; communicates program strategy, progress, and outcomes to senior leadership and cross-functional stakeholders
Manages and drives the execution of projects of moderate complexity, applying project management best practices to deliver outcomes on time and within scope while forecasting near- and long-term deliverables
Maintains deep knowledge of emerging trends, technologies, and methodologies in learning and development, applying insights to continuously improve instructional strategies
Identifies resource needs and ensures appropriate expertise is leveraged to deliver project objectives; establishes and maintains effective controls throughout the project lifecycle
Provides guidance and expertise to stakeholders and peers on learning strategies, content development, and digital learning solutions
Actively builds strong relationships among teams/team members to ensure cooperation on project objectives
Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved
Analyzes performance results, identifies variances, and provides data-driven recommendations to improve outcomes; applies insights from internal metrics and external trends to inform business decisions
Partners with finance and stakeholders to develop and manage training budgets, ensuring efficient allocation and oversight of project-related expenditures
Supports onboarding and development of team members, providing mentorship and sharing best practices to strengthen team capabilities
Performs other duties as assigned

Benefits

medical coverage
dental coverage
vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO
state-mandated sick leave
other leaves of absence