Sr Consumer Communications Specialist

BOK Financial•Tulsa, OK

5d•Onsite

About The Position

BOK Financial is a leading financial services organization offering comprehensive banking, investment, and wealth management solutions across multiple markets. We focus on long-term performance, strong risk management, and delivering reliable financial expertise to the clients and communities we serve. Our regional strength and diversified business model allow us to grow strategically while maintaining stability and consistency. We remain committed to providing high-quality financial services that support the evolving needs of individuals, businesses, and institutions. The Sr Consumer Communications Specialist is primarily responsible for planning employee communications and managing communication channels for the Consumer Banking division of BOK Financial. This includes the development of communication messages that will be used for internal audiences that align with, support and enhance the goals and objectives of BOK Financial and the Consumer Banking division; sources and creates content that will be distributed to Consumer division employees in a variety of channels including the division’s weekly employee newsletters, companywide intranet site, and other channels as designed. Works closely with middle management in the Consumer division in the development and management of communication content. Works with various Consumer Banking stakeholders to support ongoing projects, initiatives and special events. Provides support in managing numerous company and department systems such as the intranet-based employee newsletter and other platforms.

Requirements

Bachelor’s Degree in Public Relations, Marketing, or Communications emphasis and 3+ years previous experience in public relations, marketing or communications and community relations; or equivalent combination of education and experience.
Excellent writing skills, with demonstrated ability to research stories, develop narrative, and produce finished product.
Knowledge of AP-style copywriting and editing
Strong ability to communicate complicated concepts and technical data in simple terms
Strong organization and planning skills
Strong knowledge of Communications, Journalism and Public Relations
Excellent interpersonal and communications skills
Excellent PC and software application skills (Word, Outlook, Excel)
Familiarity with supporting software applications (Photoshop, InDesign, FrontPage)
Comfort level with business and financial concepts

Nice To Haves

Consumer banking experience preferred.

Responsibilities

Manage and deliver employee communications through newsletters, announcements, and weekly reminders.
Build relationships with stakeholders to support division communication goals and priorities.
Develop and execute communication strategies that promote key initiatives across the Consumer division.
Create and adapt content for newsletters, intranet articles, and other internal channels.
Maintain organized systems for archiving and managing employee communications.
Identify story opportunities and recommend effective channels and timing for communications.