Sr. Consultant, Enterprise Client Authentication

CIBC•Toronto, ON

1d•Hybrid

About The Position

As a Sr. Consultant within CIBC’s Client Authentication Delivery team, you will play a pivotal role in the end-to-end delivery of high-impact, transformational projects that shape how clients interact with CIBC across all channels. You will work closely with business and technology partners to lead, oversee, and execute all activities required to launch new client authentication solutions to market. These initiatives will enhance our client authentication capabilities and strengthen the security of our digital banking experience. Your project delivery expertise will directly influence the security and satisfaction of millions of clients, helping CIBC remain a leader in digital banking. You’ll thrive in an environment that empowers you to take ownership, solve problems, and continuously improve. Strong communication and relationship-building skills will be essential as you manage multiple stakeholders in a dynamic, collaborative environment. This role offers exceptional opportunities for professional growth. You will deepen your expertise in project delivery and program management, while gaining exposure to client authentication and fraud. By working across business and technology teams, you will build a strong network and develop skills that will support your ongoing career development at CIBC. If you are passionate about leading impactful projects, collaborating with talented teams, and shaping the future of digital banking, we encourage you to apply. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

Deep project delivery expertise.
Proven track record of successfully leading initiatives in complex environments.
Relevant industry experience.
Relationship builder: Excel at collaborating with both business and technology stakeholders to achieve shared goals.
Thrive in ambiguity: Take initiative and comfortable leading projects with minimal guidance.
Highly organized and detail-oriented.
Manage multiple priorities in a fast-paced environment with precision.
Values matter: Bring your real self to work, and live values - trust, teamwork, and accountability.
Legally eligible to work at the location(s) specified and, where applicable, must have a valid work or study permit.

Nice To Haves

Experience in client authentication or fraud is an asset, but not required.

Responsibilities

Lead the planning, execution, and delivery of authentication projects, ensuring all deliverables are met on time and to a high standard.
Build strong partnerships with business, technology, and frontline teams to drive alignment, clarity, and momentum across all work streams.
Oversee all phases of project delivery, ensuring alignment with business goals, proactive risk management, and successful implementation.
Approach new challenges with structure and creativity, quickly learning and adapting in ambiguous situations.
Clearly and concisely convey complex ideas to diverse audiences, keeping stakeholders informed and engaged throughout each project.
Champion teamwork and open communication within your project teams and across the broader authentication group.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development