Sr Communications / Network Engineer

Cox Communications • Las Vegas, NV

8d • Onsite

About The Position

The Sr. Communications / Network Engineer will be primarily responsible for the successful planning, implementation and continued support of our Wi-Fi platform and related infrastructure. Purpose Roles in this subfamily perform operations engineering activities with intermediate level networking knowledge and skill in a 24/7 environment.

Requirements

• Bachelor’s degree in a related discipline and 4 years of related experience OR Master’s degree and 2 years of related experience OR Ph.D. and up to 1 year of related experience OR 8 years of experience in a related technology field, Experience must be recent.
• Strong knowledge of Wi‑Fi and Wi‑Fi–related IEEE standards, protocols, service‑provider architectures , Enterprise managed WiFi architectures
• Intermediate to expert knowledge of layer 2 and layer 3 packet‑based protocols (IP, DHCP, DNS, TCP, UDP)
• Intermediate to expert knowledge of MPLS and routing protocols (OSPF, BGP4)
• Intermediate to expert knowledge of security protocols and authentication (WPA2, WISPr , EAP, 802.1x, AAA, RADIUS)
• Excellent communication, presentation, and interpersonal skills
• Experience with Tier 3 Network Engineering Support

Nice To Haves

• Unix Shell and Scripting skills on Linux (or Uix systems) preferably CentOS, RHEL or FreeBSD. All servers unix based – preferred skill
• Familiarity with Network Analyzer tools such as Wireshark.

Responsibilities

• Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training.
• Serves as a Subject Matter Expert and leads the design, build, and test activities with regards to new products, services, hardware, software, and feature/functionality within our core wireless components including routers, switches, wireless LAN controllers and access points.
• Manages advanced level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target.
• Clearly understand technical problems and define solutions to mitigate.
• Define solution test strategies and document results.
• Methodically scope, troubleshoot, diagnose, and fix complex problems as required in high-scale service provider WiFi environments while minimizing customer impacts and outages.
• Capture configurations, logs and packet captures as necessary for escalation to engineering peers or vendors and partners.
• Partner with Operations team members to prepare low level designs, configurations, and methods and procedures to gain operational perspective, including reliability, scalability, simplicity, and standardization.
• Partner with peer Engineering team members to gain in-depth understanding and risk of proposed changes to hardware or software.
• Replicate production issues in staging lab environments along with traffic generators as necessary.
• Assess and continually improve lab methods and procedures.
• Define event engineering requirements, author methods and procedures to be executed on defined SNMP or syslog alarm conditions and validate test cases in lower environments.
• Quickly understand preliminary product/platform concepts or high-level designs and subsequently author technical requirements as necessary.
• Translate high level engineering documentation into working configurations and test plans.
• Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages.
• Participate in a scheduled on-call rotation.
• Participate in planned maintenance activities during maintenance windows as needed.
• Assists with coaching and mentoring of junior technicians and Cox tiered support teams.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees