Sr Cloud Solutions Engineer - Genesys IVR

Humana • Nashville, TN

2d • $106,900 - $147,000 • Remote

About The Position

Become a part of our caring community The Senior Cloud Solutions Engineer supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. Are you ready to elevate cloud innovation and drive impactful technology solutions? Join Humana as a Senior Cloud Solutions Engineer and help shape our cloud strategy by designing, planning, and supporting advanced cloud architectures. In this remote role, you’ll collaborate with talented product managers and engineers to develop specifications for new cloud-based products, services, and applications, while directly influencing department strategy. You will be responsible for: Implementing cloud solutions across Humana’s IT infrastructure, including integration, maintenance, and support. Analyzing complex issues and determining the best technical approach for project components, often with considerable independence. Collaborating with stakeholders to evaluate and enhance cloud systems, ensuring optimal performance and scalability. Leading rollouts of cloud management platforms and driving continuous improvement through performance evaluations and enhancements. This position is remote, and you must reside in one of the following locations: Louisville, KY, Dallas, TX, Frisco, TX, or Nashville, TN to be considered. The Senior Cloud Solutions Engineer Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions. Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, andwork is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Requirements

• Bachelor's Degree in Computer Science or related field or equivalent and relevant experience in lieu of degree requirement.
• 5+ years' experience designing, developing, and testing of software applications and/or infrastructure.
• 5+ years' experience with Genesys IVR development.

Nice To Haves

• Master's Degree

Responsibilities

• Implementing cloud solutions across Humana’s IT infrastructure, including integration, maintenance, and support.
• Analyzing complex issues and determining the best technical approach for project components, often with considerable independence.
• Collaborating with stakeholders to evaluate and enhance cloud systems, ensuring optimal performance and scalability.
• Leading rollouts of cloud management platforms and driving continuous improvement through performance evaluations and enhancements.
• Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture.
• May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions.
• Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions.
• Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements.
• Begins to influence department’s strategy.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, andwork is performed without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior