Sr. Cloud Solution Architecture-CTJ-Top Secret

Microsoft•Washington, DC

1d•$106,400 - $222,600

About The Position

We’re seeking a Sr Cloud Solution Architect - Cloud & AI Infrastructure. This role proactively acts as the voice of the customer/partner and internal communities, leveraging insights from feedback tools and systems to identify and translate customer/partner problems into industry solutions. The architect will drive self and guide team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. They will proactively identify, escalate, and mitigate blockers using appropriate tools, and deliver solutions in line with company methodologies, ensuring proven practices and patterns are followed. The role involves proactively identifying new opportunities for Consumption, Usage & Unified expansion at scale, and operating according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leveraging market insights and demand signals, the architect will contribute to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape, and proactively identify gaps that enable solutions to scale across customers. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud. The Customer Experience and Success (CE&S) organization, with over 45,000 employees and partners worldwide, is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. CE&S drives cross-company alignment and execution, ensuring consistent exceeding of customer expectations in every interaction. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Joining CE&S means helping to accelerate AI transformation for customers and the world. The person for this position will need to be willing and able to get an SCI clearance. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources are available as needed to meet USG evolving needs. Microsoft Federal personnel can expect to serve in various roles during their career to meet evolving USG needs. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages learning what matters most to customers, creating foundational knowledge for customer-first decisions, and driving life-changing innovations.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience.
4+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.
The successful candidate must have an active U.S. Government Top Secret Security Clearance.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
This position requires successful verification of the stated security clearance to meet federal government customer requirements.
You will be asked to provide clearance verification information prior to an offer of employment.
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position requires verification of U.S citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Nice To Haves

Demonstrated expertise in Infrastructure as Code (IaC) and automation, using technologies such as Bicep, ARM templates, Terraform, PowerShell, Azure CLI, and CI/CD pipelines to design, deploy, and manage secure, repeatable, and scalable infrastructure.
Strong experience automating infrastructure operations and lifecycle management, including configuration, policy and governance, monitoring, deployment, and remediation, with an emphasis on reducing manual effort, improving consistency, and enabling customers to operate cloud environments at scale.
Must be willing and able to acquire an SCI clearance

Responsibilities

Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer—sharing insights and removing blockers through collaboration with Microsoft engineering teams.
Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.
Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases.
Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.
Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.
Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud.
Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.