Sr. Cloud Ops Engineer
About The Position
SpyCloud is seeking an experienced Cloud Ops Engineer who thrives in a fast-paced and AI-forward environment. The ideal candidate has a passion for innovation, solid design principles, and high-quality development. This role involves designing, improving, and maintaining secure, performant infrastructure, automating processes for efficiency and scalability, and proactively solving problems with a strong understanding of system and networking concepts. SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground, and this role is at the forefront of that fight.
Requirements
- At least 5 years of professional experience in a Cloud Ops / Platform Ops / DevOps role maintaining production infrastructure, preferably supporting a highly available environment for a SaaS or cloud service provider.
- Strong working knowledge of AWS services such as EC2, ECS or EKS, Lambda, API Gateway, RDS, DynamoDB, Cloudwatch, S3, Code/Build/Pipeline/Deploy, VPC Lattic etc.
- Strong working knowledge of Terraform or similar tools, Ansible, AWS CLI/SDK, Boto.
- Proficiency with scripting languages such as Python, Bash, etc., and Linux environments.
- Strong understanding of system and networking concepts and troubleshooting techniques for bare metal and containerized workloads.
- Experience supporting AI and ML systems, agent orchestration frameworks (e.g., AgentCore or similar), and experience integrating LLMs into production systems.
- Experience with release automation, system administration and configuration, and system debugging.
Nice To Haves
- Databricks or Snowflake infrastructure experience.
- Cost optimization for AI and LLM workloads.
- Internal developer platform experience.
Responsibilities
- Design, improve, and maintain secure, durable, and performant infrastructure to power APIs, AI operations, web applications, and data mining/ETL workflows to meet established SLAs.
- Collaborate with developers to bring new products and services into production.
- Automate testing, deployment, and monitoring of all products and services throughout the software development lifecycle.
- Continuously improve operational processes and apply best practices to ensure scalability, security, and availability.
- Proactively meet standards for information security and compliance, such as SOC 2/ISO27001/CMMC.
- Implement and uphold security measures across all infrastructure components.
Benefits
- 401(k) with Employer Contribution
- Health, Vision, and Dental Insurance
- Health Savings Account (HSA) available with Employer Contribution
- Employer Paid Life, Short-term, and Long-term Disability Insurance
- Generous PTO Plan and 16 paid holidays per year
- Retirement Savings Plan with Employer Contribution
- Employer Provided Private Health Insurance and Healthcare Cashplan
- Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection
- Employee Assistance Program
- 25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
