Sr. Cloud Engineer

Ellucian•Reston, VA

2d•Remote

About The Position

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes. This is a full-time opening for a Sr. Cloud Engineer at Ellucian Company LLC. The role involves leading the design, implementation, and support of scalable, secure, and highly available cloud infrastructure solutions across public cloud platforms such as AWS or Azure. The engineer will build and manage infrastructure using automation tools, collaborate with development teams on CI/CD pipelines, implement observability solutions, and apply security best practices. Support for hybrid environments, automation of routine operations, and optimization of cloud performance and cost are key aspects of the role. The position requires collaboration with various teams, mentoring junior engineers, and taking ownership of infrastructure components. Staying current with emerging cloud technologies and contributing to technical documentation and reviews are also important.

Requirements

Bachelor’s degree or its foreign educational equivalent in Computer Science, Engineering, Information Systems, Information Technology or a related field.
36 months experience in job offered or in closely related position involving infrastructure or DevOps engineering.
3 years experience in managing production environments on AWS, Azure, or Google Cloud.
3 years experience with infrastructure-as-code tools such as Terraform, CloudFormation, or Pulumi.
3 years experience in automation and scripting languages such as Python, Bash, or PowerShell.
3 years experience in using DevOps Tools with CI/CD platforms such as GitHub Actions, GitLab CI, or Jenkins.
3 years experience with cloud-native networking, load balancers, VPCs, storage, compute, and managed services.
3 years experience in Microsoft Stack experience in Familiarity Windows Server, SQL Server, IIS, ADFS, and Microsoft Dynamics CRM in hybrid cloud deployments.
3 years experience in monitoring and logging: solutions such as CloudWatch, Datadog, Prometheus, New Relic, or ELK stack.
3 years experience in security Awareness using IAM, encryption, secure networking, and compliance frameworks.

Nice To Haves

Higher degree accepted but not a min. requirement.

Responsibilities

Lead the design, implementation, and support of scalable, secure, and highly available cloud infrastructure solutions across public cloud platforms such as AWS or Azure.
Build and manage infrastructure using automation tools such as Terraform or CloudFormation to ensure consistent, repeatable, and auditable deployments.
Collaborate with development teams to design and enhance CI/CD pipelines that accelerate delivery while maintaining quality, stability, and security.
Implement and maintain observability solutions (e.g., CloudWatch, Datadog, Prometheus, Grafana) to monitor system performance and proactively detect and resolve issues.
Apply security best practices for cloud platforms, including identity and access management (IAM), encryption, secrets management, and compliance with industry standards such as SOC 2 and ISO 27001.
Support infrastructure for a variety of application types, including cloud-native SaaS applications as well as hybrid systems such as Microsoft Dynamics CRM, SQL Server, and IIS.
Automate routine operations and workflows to improve reliability and efficiency, and continuously seek opportunities to optimize cloud performance and cost.
Partner with software engineering, product, and support teams to align infrastructure capabilities with application requirements and customer needs.
Mentor junior engineers and promote infrastructure engineering best practices across teams.
Take ownership of infrastructure components from design through deployment and operations, ensuring reliable and timely delivery.
Stay current with emerging cloud technologies and introduce relevant tools, frameworks, and methods that improve platform quality and team productivity.
Diagnose complex system issues, conduct root cause analysis, and implement long-term solutions that improve resiliency and scalability.
Maintain clear, comprehensive documentation for infrastructure systems, processes, and deployment procedures.
Participate in technical planning and requirements sessions to understand infrastructure needs and translate them into practical, scalable solutions.
Contribute to technical design reviews and provide feedback that improves infrastructure architecture and engineering processes.