About The Position
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. We are seeking a Senior Cloud Engineer with deep experience operating and managing enterprise-scale services in complex, mission-critical environments. Our priority is hiring engineers who understand how enterprise services integrate, perform, and operate together to deliver a reliable, high-quality user experience. The ideal candidate brings hands-on experience supporting enterprise infrastructure services and has played a key role in transitioning on‑premises services to cloud environments, with a strong focus on performance, monitoring, resiliency, and SLA adherence.
Requirements
- Active Full Scope Polygraph (required; no exceptions)
- Senior-level experience as a Cloud Engineer, Infrastructure Engineer, or Enterprise Services Engineer
- Strong background supporting multiple enterprise services simultaneously in production environments
- Demonstrated experience transitioning on‑premises infrastructure and services into cloud environments
- Deep understanding of: Service availability and resiliency, Performance monitoring and tuning, Incident response and root cause analysis, SLA/SLO-driven operations
- Experience operating in secure, highly regulated environments
- Azure-based enterprise environments (experience with AWS or other cloud platforms also valued)
- Hybrid cloud and on‑prem integration
- Identity, access, and directory services
- Virtual desktop and end-user computing platforms
- Enterprise monitoring and observability tooling
Nice To Haves
- Tanium
- LoginVSI
- Cayosoft
- 1E
- SL1 / Voss
- Kion
- Splunk
- Azure Performance Monitoring
- Citrix VDI
- Active Directory Engineering / Entra ID Engineering
Responsibilities
- Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
- Lead and support migration of on‑premises services to cloud platforms, ensuring continuity, performance, and reliability
- Manage and optimize service performance, availability, and scalability across multiple enterprise systems
- Implement and maintain monitoring, alerting, and performance management solutions
- Ensure services meet defined SLAs, SLOs, and operational requirements
- Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
- Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
- Document service architectures, operational runbooks, and support procedures
- Provide senior-level technical guidance and mentoring to engineering peers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
