Sr Clinical Applications Analyst: Epic Hospital Billing/Claims

St. Jude Children's Research Hospital•Remote - TN, TN

1d•$86,320 - $154,960•Remote

About The Position

St. Jude is looking for an Epic Clinical Application Analyst (Senior or Level II) to join the Clinical Applications Epic Hospital Billing Team that assists health systems in optimizing their workflow processes through building applications such as Resolute Hospital Billing Claims and Remits that are tailored to meet the health system's needs. They will learn Epic EHR system capabilities and functional use, and apply their knowledge of Patient Care Business workflow to assist in the day-to-day support, testing, and upgrades. They will serve as a subject matter expert in their assigned applications, and provide leadership on small and medium size projects with minimal oversight. This position may be eligible for remote work. However, St. Jude requires all remote employees to: Travel to our Memphis campus for the interview process and/or orientation, if selected Travel to Memphis to work on-site for one week per quarter, or as requested based on business needs, if hired

Requirements

Bachelor’s degree in computer science, engineering, business or related field required.
4+ years of experience in a comparable client-facing IT role
Experience working with structured Software Development Lifecycle (SDLC) methodologies
Exposure to diverse business ecosystems of moderate complexity in pharma, healthcare, biotech and/or research organization preferred
Demonstrated history leading discussions and documenting resulting business and/or technical requirements, user stories and process flows
Experience translating business requirements to technical/system requirements
Demonstrated ability to work with mid to senior-level business leaders
Two (2) years of experience in a client-facing IT role.
Experience leading discussions, identifying and documenting business IT problem statements, business process design and report requirements.

Nice To Haves

Master's degree preferred.
Epic Resolute Hospital Billing Administration
Epic Resolute Hospital Billing Claims and Remittance Administration
Epic Home Health Revenue Cycle ( Dorothy)

Responsibilities

Proactively engage with stakeholders & vendors to support delivery of solutions in line with business plans
Apprise on development and vision of strategies for in partnership with business stakeholders and IT peers
Oversee all requirements including new demands as well as escalations for operational requests with assigned departments
Lead activities related to education of business teams around strategy, services, and capabilities, as well as IT change management & communication
Inform and implement IT change and communication management plans across assigned departments
Develop business cases/proposals for programs and projects based on understanding of departmental roadmap
Develop presentation materials, documents, etc. for programs/projects and present materials to stakeholders
Assist with project management responsibilities
Guide and direct team members around processes/systems/issues related to business aspects as well as services and process capabilities
Perform other duties as assigned to meet the goals and objectives of the department and institution.
Maintains regular and predictable attendance.
Actively participate and lead in meetings with business teams to elicit and understand business requirements.
Conduct analyses to report emerging business/system/process needs; escalate complex problems when required.
Track and drive resolution of needs and requests of business teams within area, in coordination with other IT teams.
Support development of presentation materials, documents, etc. for departmental stakeholders.
Provide inputs for optimization of standardized/pre-described business requirement gathering in assigned area.
Maintain relationships with key stakeholders and vendors, serving as the frontline point of contact for customers.
Act as a mentor to others within team regarding own process; and train others in correct execution of the process.