Sr Clinic Assistant- Sr CMA Family Medicine Pavilion

Texas Tech UniversityLubbock, TX
Onsite

About The Position

The Sr. Clinical Assistant provides patient care management for an assigned clinic, including clerical and clinical duties. The Texas Tech Physicians Family Medicine Clinic is committed to providing high-quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. May supervise other Medical Assistants, clerical staff and student positions. Work is performed under usual office and clinic conditions and may be stressful during emergencies.

Requirements

  • A minimum of a High School diploma or equivalent
  • Graduation from an approved certified program for assistants in the area of required specialty
  • Certification by an approved accredited certifying agency in the specialty in which the particular work will be performed
  • A minimum of two years of directly related experience

Responsibilities

  • Serve as a leader in providing excellent service to our patients by welcoming patients warmly with compassion.
  • Listen carefully to patient needs presented face to face or over the telephone and communicate clear and accurate information in response to all members of the health care team.
  • Work collaboratively with other health care team members to ensure patient needs are met and clinic operations are efficient.
  • Assist the nurse manager in ensuring all team members are meeting service standards and following department guidelines.
  • Identify needs for improvement and opportunities to recognize excellence in the performance of all team members.
  • Take and record accurate vital signs and measurements, as well as assist with exams and procedures.
  • Participate in the identification of patients' needs for referrals, as well as implement teaching plans for patients and their families in accordance with individual care plans.
  • Manage refill requests and administer medications to patients following policies and procedures for medication management.
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