Sr. Client Solutions Manager, Large Customer, Marketing Solutions

LinkedIn • New York, NY

2d • Hybrid

About The Position

This role will be based in New York City or Chicago. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides. LinkedIn Marketing Solutions is searching for a Sr. Client Solutions Manager to manage relationships with our large and often most complex customers. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Sr. Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Sr. Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.

Requirements

• BA/BS degree or equivalent practical experience
• 5+ years of experience in advertising, media, marketing, or consulting.
• 2+ years of media sales, digital media account management, or consulting experience

Nice To Haves

• 2+ years of auction based, social platform or programmatic campaign management and optimization experience (i.e. Google Adwords, campaign management tools, SEO/PPC, ad exchange/trading desks)
• Demonstrated ability to understand marketing & digital media metrics
• Ability to conduct regular forecasts and reports
• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions
• Demonstrated understanding of internet advertising technology and marketing automation
• Know-how of the digital industry landscape
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Strong executive engagement and stakeholder management skills, ownership of agency and client relationships
• Ability to build insights backed, narrative to support strategic sales pitches, strong storyteller
• Ability to work independently and collaborate cross-functionally
• Demonstrated commitment to understanding and prioritizing the needs of the customer
• Know-how of sales planning & CRM tools
• Experience with financial services industry

Responsibilities

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges.
• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals
• Be a consultative seller to renew and grow client investments.
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved.
• Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights.
• Apply rigor and use technology to design account plans to meet revenue goals.
• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs.
• Drive new product adoption and partner technology integration to enable client success and efficiency.
• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level