Sr. Client Account Manager, Omnichannel Retail

Pinterest•Toronto, ON

22h•Hybrid

About The Position

Pinterest is seeking a Sr. Client Account Manager to join the Omnichannel Retail team. This role focuses on leading and expanding partnerships with large, high-potential Fashion, Home & Specialty accounts. The position involves strategic planning, data-driven selling, and fostering new relationships to drive business growth. The role is part of a collaborative, diverse, and adaptable team. The Sr. Client Account Manager will leverage their expertise across the marketing funnel to grow and nurture client relationships at all seniority levels, demonstrating Pinterest's short-term and long-term value.

Requirements

Strong team player with the ability to succeed in a fast-paced, rapidly changing environment.
Maintain high levels of operational rigor, digital acumen, and business excellence.
Outstanding verbal and written communication skills.
Proactive, problem-solving mindset.
Expertise in digital advertising and media sales, including campaign optimization, analytical problem-solving, and product/platform knowledge.
Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections.
Growth mindset and open-mindedness to new techniques, skill development, and AI-led workflows.
Ability to translate partner value across various levels (executive, operational, creative, media, analytics teams).
Bachelor's or Master's degree in a relevant field such as Marketing, or equivalent experience.

Nice To Haves

Experience working with clients in Retail or Performance.

Responsibilities

Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams.
Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages.
Orchestrate internal support for clients and agencies to solve high-level strategic challenges, from measurement to creative and technical integration, to consistently deliver against client goals and objectives.
Provide partners with guidance and expertise on Pinterest product and service best practices, including clear explanation of benefits of ad product features.
Maintain up-to-date education and fluency on evolving product roadmap and iterations.
Efficiently interface with appropriate cross-functional teams to answer product-related questions or challenges.
Ensure accurate implementation of first-party data and technical data foundations (Shopping feeds, CAPI, etc.) with cross-functional teams.
Utilize AI tools and approaches for meeting preparation, performance analysis, and prioritizing high-impact outcomes with velocity.