Sr. Claims Specialist, Property Casualty

Holmes Murphy•Waukee, IA

14h

About The Position

Holmes Murphy is seeking a Sr. Claims Specialist to join its Property Casualty team. The role independently manages daily claims needs and serves as a partner and advocate for clients. The specialist consults, educates, and assists clients with claims-related functions and services, including claim reporting, understanding coverage, and navigating the claims process. The position also reviews open losses, supports timely and accurate claims information, provides notice of litigated matters and new lawsuits, researches claims-management questions, and handles day-to-day client inquiries and concerns. Holmes Murphy describes its culture as focused on trust, honest and caring actions, clear and constructive communication, meaningful client relationships, and supporting employees’ potential and organizational success. The Minnesota salary range is $60,200–$100,200. Compensation depends on factors including education, work experience, and industry certifications. The company also describes a comprehensive total rewards program that includes annual bonuses, wellbeing benefits, and professional development support. Candidates requiring immigration sponsorship now or in the future are not being considered.

Requirements

1–3 years of career experience.
State-specific commercial and personal property-casualty license, or ability to obtain it within three months of hire.
Ability to understand and apply insurance principles to consult with clients and meet their strategic needs.
Ability to contribute to workflows, processes, and deliverables using agency systems while supporting a high-quality client experience and compliance.
Ability to understand clients, prioritize tasks, manage status, and proactively deliver impactful solutions.

Nice To Haves

College degree.
Property-casualty claims and insurance experience.
Property and casualty claims, agency, and/or insurance experience.

Responsibilities

Independently manage daily claims needs efficiently.
Provide exceptional customer service and act as an effective partner with clients.
Assist clients in reporting claims.
Help clients understand their insurance coverage.
Educate clients about the claims process for various losses.
Advocate in good faith for clients’ insurance interests.
Review open losses to ensure proper handling and reserving.
Provide or oversee accurate and timely loss information for internal and external clients.
Immediately notify all parties in litigated matters and ensure timely notice of new lawsuits.
Research and follow up with clients on claims-management issues and questions.
Answer client questions and handle concerns as part of day-to-day customer service.

Benefits

Health insurance.
Dental insurance.
Vision insurance.
Paid parental leave and supportive new-parent benefits.
Company-paid continuing education and tuition reimbursement.
401(k) profit sharing, including an annual lump-sum contribution for every full-time employee.
Generous time off practices and paid holidays.
Paid volunteer time off and employee matching gifts to charities.
Paid Diversity Day time off option and access to DE&I programs and groups.
Annual merit increase and promotion opportunities.
Discretionary annual bonus opportunity.
Total wellbeing benefits and support for professional development.