Sr. Claim Specialist-Westchester Property

Chubb•Jersey City, NJ

About The Position

The Chubb North American Property team services several business units within Chubb, with books of business involving large property programs written on manuscript quota share policies with contract Independent Adjusters as well as Excess and Surplus Lines. This “individual contributor” position will service claims in the Westchester Excess and Surplus line. The claim profiles range from commercial property, inland marine (including Difference in Condition policies), and small commercial business. This position will utilize consultants and Independent Adjuster in their efforts to determine nature of loss, coverage provided, and scope of damage; promptly contact client's and contract adjusters; promptly and properly develop the file to provide accurate and timely investigation and loss analysis; maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; establish accurate and timely reserves; effectively communicate with all internal and external customers. Key functions of the role include ensuring the adequacy of reserves, proper valuation of claim settlements, and appropriate use of experts, providing high level of customer service, while delivering quality claim results.

Requirements

Proven technical knowledge in the investigation and analysis of Commercial Property Claims.
Minimum of 3-5 years’ experience in the handling of Commercial Property Claims.
Knowledge of insurance contracts, industry trends, and severity.
Strong knowledge of Chubb's systems, procedures and philosophy.
Ability to work in a collaborative fashion with a wide spectrum of people.
Develop and maintain strong business relationships within Claims and with underwriting partners.
Excellent verbal and written communicator with a strong ability to address diverse audiences.
Service and results driven.
Highly analytical and detail-oriented with the ability to make timely and appropriate decisions.
Advanced organizational and time management skills.
Ability to accept new challenges in a continued changing business environment.
Must obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Nice To Haves

College degree preferred or equivalent in education and experience.

Responsibilities

Determine nature of loss, coverage provided, and scope of damage.
Promptly contact clients and contract adjusters.
Promptly and properly develop the file to provide accurate and timely investigation and loss analysis.
Maintain an active diary.
Monitor diary to achieve timely development of file and timely disposition of the claim.
Recognize and pursue recovery where possible.
Adhere to all statutory regulations and unfair claim practices act.
Establish accurate and timely reserves.
Effectively communicate with all internal and external customers.
Ensuring the adequacy of reserves.
Proper valuation of claim settlements.
Appropriate use of experts.
Providing high level of customer service.
Delivering quality claim results.
Coordinate, deploy and deliver claim service.
Apply strategic, proactive and innovative skills to develop creative solutions and resolve problems to achieve desired business results.