Sr Civil Rights Specialist

DART (Dallas Area Rapid Transit) • Headquarters, KY

9d • $68,106 - $112,374 • Onsite

About The Position

Responsible for planning, developing, recommending, implementing, monitoring and evaluating DART's civil rights programs which assist in maintaining agency's federal funding. Evaluates compliance and makes recommendations for appropriate actions within advanced and diverse functions in the areas of Title VI, Title VII, the Americans with Disabilities Act (ADA) and Equal Employment Opportunity (EEO).

Requirements

• Bachelor's degree from an accredited college or university in Business Administration, Personnel Management, Industrial Relations, Public Administration, or related field.
• Four (4) years progressively responsible experience in administration of comprehensive civil rights compliance programs.
• Proficiency with personal computer (PC) and software applications to include Windows, spreadsheet, word processing and database.
• Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
• Current and extensive technical knowledge of EEO, Title VI, ADA and D/M/WBE regulations and guidelines; ability to interpret, understand and advise staff and management on applicable compliance requirements.
• Substantial interpersonal skill to effectively and sensitively communicate with all levels of supervisory and non-supervisory employees, government entities, a culturally diverse community, and others both inside and outside of DART.
• Ability to make good decisions based upon a mixture of analysis, wisdom and judgment.
• Ability to learn quickly when facing new problems; a relentless and versatile learner, open to change; analyzes both successes and failures for clues to improvement.
• Ability to write clearly and succinctly in a variety of communication settings and styles.
• Ability to find common ground and solve problems for the good of all; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative.
• Ability to demonstrate a fiduciary obligation to section, division, department, and DART in handling materials and information of a confidential nature.
• Ability to communicate complex information in a way that is grammatically correct and understood by most listeners. Able to research and understand complex, technical information. Can write and format highly complex or technical reports in a clear, well-organized way. Able to write persuasive arguments for a variety of readers.
• Ability to research, select and present information that emphasizes benefits or outcomes of proposals with moderate cost or risk. Can respond to questions and objectives. Cultivates professional rapport with decision-makers.
• Ability to plan, organize and prioritize multiple tasks simultaneously, completing complex assignments on time and with accuracy.
• Ability to build and maintain professional relationships throughout the organization, resolving difficult situations with tact and diplomacy. Adhere to the highest standards of confidentiality in all aspects of work.

Responsibilities

• Ensures all required civil rights programs are updated and timely submitted to the Federal Transit Administration.
• Coordinates with other DART Departments and impacted parties concerning Title VI requirements to ensure minimal impact on minority and underprivileged communities. Monitors DART's service planning and route changes and proposed fare changes to ensure compliance with Title VI requirements and encourages steps to mitigate the effects on transit dependent communities in all transit decisions.
• Receives, investigates, and makes recommendations on formal and informal complaints from applicants, employees, customers and community-based organizations, Federal and state agencies, etc., in relation to Title VI, EEO, and ADA.
• Conducts ongoing audits of transit system including contracted services to determine compliance with ADA accessibility and Title VI service standard requirements. Analyzes and conducts periodic assessments of projects to ensure compliance with established policies, procedures and guidelines. Works with contractors and project managers to ensure DART facilities are in compliance with applicable federal, state and local regulations.
• Review and analyze data and assist in preparing EEO program reports.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior