SR CATERING MANAGER- Campus Dining Team-Abilene Christian University- ABILENE, TX

Compass Group•Abilene, TX

10d•$75,000 - $80,000•Onsite

About The Position

Chartwells Higher Ed is filling every occasion with great food and service! We are currently seeking a Senior Catering Manager to lead the catering department on-site at ABILENE CHRISTIAN UNIVERSITY. You will be responsible for developing and driving catering solutions to meet our customer needs, while working closely with the Catering Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions. Evenings, weekends and some holidays are required (as needed). This role oversees the Premium Suites and Press/Club level dining for all HOME FOOTBALL GAMES! Abilene, Texas is a perfect launchpad for life-changing experiences. The residents of Abilene are our neighbors and co-creators in service projects and community leadership, a testament to our investment in our place and purpose. We’re conveniently located in the middle of Texas’ greatest destinations: 2.5 hours to Dallas/Fort Worth, three hours to Austin and five hours to the Gulf Coast. At ACU, we have a student body of more than 5,200 students immersed in more than 164 areas of study, participating in 100+ student organizations, and cheer for 17 NCAA Division I athletic teams. We come together through traditions that uplift our faith, encourage our athletes and celebrate our bond as Wildcats and world-changers. ACU has produced 40 Olympic athletes!

Requirements

A.S. or equivalent experience.
General Hospitality knowledge and interest in sustainability and sustainable food practices.
At least two years similar work experience.
Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
Proficient with word processing and spread sheet applications.
Ability to write professional and efficient emails to clients and customers.
Possess the ability to meet Company specific uniform standards for this position.
Utilize all Personal Protective Equipment’s per Company guidelines.
Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
This position supervises hourly employees, including delivery personnel and culinary personnel.

Responsibilities

Coordinate and execute both internal and external catering events to ensure seamless execution and outstanding customer happiness.
Develop and maintain the catering marketing plan, offering clients a comprehensive event planning service and detailed menu development that aligns with their needs and preferences.
Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events.
Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
Perform other duties as assigned to support the efficient functioning of dining service operations.